Luther Westside Volkswagen

Helton was phenomenal! I worked with Helton on my recent purchase of a VW Beetle at Luther Westside Volkswagon. Helton was very pleasant to work with, honest, and realistic I worked with Helton on my recent purchase of a VW Beetle at Luther Westside Volkswagon. Helton was very pleasant to work with, honest, and realistic about meeting my needs without trying to push me into a more expensive vehicle. He is very knowledgeable about VW products and an all around pleasant person. Thank you Helton for making my purchase easy and fun! More

What a great car buying experience! On a recent Saturday, my wife and I stopped by Luther Westside VW to explore the possibility of trading in our 2005 Passat on something with lower mil On a recent Saturday, my wife and I stopped by Luther Westside VW to explore the possibility of trading in our 2005 Passat on something with lower miles. We were a little apprehensive on whether or not the 'numbers' would come together and fit within our budget, but figured we wouldn't know until we tried. Having worked with Michele Pogue in the past, I asked if she could help us. Even though Michele was already assisting two other customers, and I wouldn't have blamed her for turning us over to another salesperson, she graciously found a way to add us to her nearly full dance card. By the time we left the Business Office with financing arranged on the purchase of a used 2013 Jetta we had spent nearly three hours at the dealership! But during that time we test drove numerous vehicles, drank the free coffee and were, otherwise, treated like royalty (OK, that's may be a bit of a stretch). Honestly, the entire experience exceeded my expectations and I couldn't recommend Westside VW more highly than I did with all 'fives'. If you're in the market for a new or used Volkswagen, you'd be doing yourself a disservice if you didn't visit Michele at Westside VW. You won't regret it! More

Great Experience From the second I considered buying the car, Gervona was there to guide me through the process. From getting me pre-approved, all the way to the purch From the second I considered buying the car, Gervona was there to guide me through the process. From getting me pre-approved, all the way to the purchase, she was a great help. A+ More

Trust From the moment I arrived on the lot, everyone was friendly, quickly willing to help and not pushy. Every employee was clean and very presentable. The From the moment I arrived on the lot, everyone was friendly, quickly willing to help and not pushy. Every employee was clean and very presentable. The salesman Helton demonstrated caring and followup without ever pushing. They were very accommodating for me to take the car to be checked by my own mechanic. The price was a bit high according to book but they had already updated the work which was needed. I am definitely pleased with my experience and my purchase. More

Easy First-time Car Purchase This was my first time buying a new car, so I obviously had a lot of questions. Brad was really knowledgable and helpful at every step of the process This was my first time buying a new car, so I obviously had a lot of questions. Brad was really knowledgable and helpful at every step of the process. The rest of the team at Westside was awesome as well. All around awesome experience!! More

Excellent Knowledgable Service I worked with Steve Evans at Westside VW. Steve was very knowledgable and able to answer my technical questions. He was personable, gave great servi I worked with Steve Evans at Westside VW. Steve was very knowledgable and able to answer my technical questions. He was personable, gave great service and was open to answering all of my questions. I appreciated that Steve was not the typical pressure sales person but rather was more concerned about giving me the information I needed to make my own choice. I would recommend Steve and the people at Westside. My overall experience was excellent. More

Red 2012 Volkswagen Jetta Vince was very helpful. He spent his time showing my husband and I a variety of cars and had us test drive them. He listened to our needs and worked w Vince was very helpful. He spent his time showing my husband and I a variety of cars and had us test drive them. He listened to our needs and worked with us to find the right car. More

A much better experience than I expected! I came into this dealership to purchase a used VW Golf. I test drove a manual Golf priced at under $13,000 and an automatic Golf priced at around $14, I came into this dealership to purchase a used VW Golf. I test drove a manual Golf priced at under $13,000 and an automatic Golf priced at around $14,500. The manual was a 2010 and the automatic was a 2011. The dealer who helped me was Helton Cerqueira. He approached me when no other salesperson did, and they knew I was looking for help. He took the time to let me test drive both vehicles, even though they were closing at 6pm, and sit down at his desk and take some more time to think. He was not pushy at all. He helped me decide that the 2010 was a better choice for me because I very much prefer the feel of a manual. The only thing that I was hesitant about with the 2010 was that it was silver and I really wanted white, which is what the 2011 was. I ended up getting the 2010 Golf, which was certified, for under $13,000 before taxes. I am pleased to say that I am VERY happy with my purchase and the process in which to purchase. I was accepted for a reasonable loan with only a credit score of around 650. This dealership does NOT haggle with price. But I honestly could care less about that because the price I paid for this vehicle for the year, amount of miles, and certification was well under KBB value. I think this vehicle might have been on the lot for longer but I don't really care. I HIGHLY recommend Helton! My finance guy, Craig Erickson, was very nice as well but I did find him a bit pushy. He kept asking questions as to why I didn't want to go with the extended warranty on top of the 2-year certification warranty. That's the only issue I had with the process. I have already recommended this dealership to a few of my co-workers looking for vehicles. I am VERY pleased with the whole experience! More

Excellent Experience I had decided I wanted a certified used car. VW is one fo the best with a 24 month/2 year bumper to bumper and I already have had four Volkswagens in I had decided I wanted a certified used car. VW is one fo the best with a 24 month/2 year bumper to bumper and I already have had four Volkswagens in my life, so it seemed a natural fit. For those of you in #MSP, I went to Volkswagen of Inver Grove and was treated with respect, but was told the price on the car was what it was and there was no leeway. There were none that fell within my budget and were just out by $500 or so. The salesperson, Ali, continued to show me things that were not within budget or what I wanted. It's rare that I have ever felt there was nothing I could do for a customer but, it is what it is and I respect that. With that being said, I went to Luther Westside Volkswagen and had my sights on a car, but they sold it. Bobby Scala (<--great guy), the sales person, was apologetic and after a superficial search of the inventory, we both knew there was not a car available within my parameters. He then went one step further and searched inventory that was just coming in and sure enough, found a vehicle that had not been processed to be advertised but was in the inventory. I told them my budget and they adjusted the price of the car to allow for the significant cost of tax, fees and registration. There are times that doing what is right for the customer is a good thing for a company and brand and said dealer recognizes this. If you find yourself in the market for an auto, go see the team at Luther Westside Auto. They'll accommodate your needs and go the extra steps to secure a great experience for you. I have been in customer service orientated jobs for 20 plus years and they nail it. More

Excellent experience buying from Helton I just bought the third car from Helton in nine months. One for me and one each for two of my sons. Helton is very knowledgeable, low pressure and e I just bought the third car from Helton in nine months. One for me and one each for two of my sons. Helton is very knowledgeable, low pressure and easy to work with. We purchased two VW's and one Audi. All three cars have performed very well to date. I highly recommend Helton and will refer friends and neighbors to him. The best I've ever work with to purchase cars. More