Luther Westside Volkswagen

Third time This is the third car we have purchase from Helton and as with the first her was very helpful. The customer service was great and he went above and b This is the third car we have purchase from Helton and as with the first her was very helpful. The customer service was great and he went above and beyond. More

Quick, pleasant experience. Did a fair amount of research to find a specific car, found it at Westside, then called the dealer and Helton was thorough with both his questions and Did a fair amount of research to find a specific car, found it at Westside, then called the dealer and Helton was thorough with both his questions and answers. Took time to go through everything on the car that I might need to know. More

awesome sales rep I purchase a vw bug from Helton..I had to have it shipped to wa state..my experience with him and the dealership made the transaction very smooth..he I purchase a vw bug from Helton..I had to have it shipped to wa state..my experience with him and the dealership made the transaction very smooth..he was honest and replied back to my emails and voice msgs in a timely manner..he's not agreesive like most car sales reps..I recommend him highly ! More

No pressure, no hassle used-car buying experience We spotted a car online that we thought would meet our needs and budget. We walked through the door for a test drive at 1:45 and walked out with the k We spotted a car online that we thought would meet our needs and budget. We walked through the door for a test drive at 1:45 and walked out with the keys at 4. Rich was helpful and didn't try to talk us into buying new or buying more car than we needed. He made sure our phones were connected and we knew how to use all the bells and whistles before we left. More

They sell cars like it's 1999 Wow, I'm amazed to see this many good reviews on here. I wanted to buy a used car from Luther, but apparently they do business in a place and time wh Wow, I'm amazed to see this many good reviews on here. I wanted to buy a used car from Luther, but apparently they do business in a place and time when the internet does not exist? They're using sales tactics that should have been shown the door close to 10-15 years ago. Everything is, "let me check with the manager" style of buying a car and it just wears you down. I was there for over 2 hours before I had my trade-in looked at, and once they looked at it I was completely low-balled. At which point I pulled out my trusty print outs of my car's value from KBB.com, and said, "this is my number" when pointing at them. Which they claimed they could not meet after having several "manager" conversations and told me I was reading the KBB print out wrong. So I left and went to another dealership and was in and out in about an hour and a half with a new car and the full KBB value of my trade. My advice would be to avoid their antiquated buying process and save yourself a little time by going somewhere else. More

VW Bug I knew what car I wanted and they got me in and out of there so quickly, I was very impressed with their service and promise was kept to be quick. I knew what car I wanted and they got me in and out of there so quickly, I was very impressed with their service and promise was kept to be quick. More

Good job! I took my car in for it's 40k mile service. I was earlyfor my appointment. No problem. Was greeted by Deanna. She took my info. Got a loaner car and I I took my car in for it's 40k mile service. I was earlyfor my appointment. No problem. Was greeted by Deanna. She took my info. Got a loaner car and I was out in 15 minutes. Picked the car up the next day. Same fast and friendly experience. Good job guys! More

Oil change and replace power window switch. This was first time at Westside VW. The people were very friendly, the price I paid was exactly what was quoted to me and they washed the car too. Ver This was first time at Westside VW. The people were very friendly, the price I paid was exactly what was quoted to me and they washed the car too. Very nice people and facility. WRA More

Great buying experience. Doug walked me through every step of buying my first car. We were in communication every step of the way and on the same page the whole time. Doug walked me through every step of buying my first car. We were in communication every step of the way and on the same page the whole time. More

When you find the best, keep them! Our relationship with Westside started in 2005, my wife was looking for an AudiTT. They had the best price on a great used one, best in town. Buying e Our relationship with Westside started in 2005, my wife was looking for an AudiTT. They had the best price on a great used one, best in town. Buying experience was great. We still have the AudiTT and have bought two Jeeps, two CLK's, from them over the years. Still have one Jeep and yesterday bought a very nice Audi S5 controvertible. The point is that over the years they have always been there with any problems to be fixed, and have good price points on their cars. Gervona Lynn was just a super nice sales person this last time, not just with the paper work but setting up the Bluetooth etc. in the car. When you have such nice service over so many years, it's not by accident, it's how they run their shop. I tell anyone they are the place to go. More