Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Left the lot with an unsafe car I bought a brand new VW from Luther. When I picked up the vehicle, it was not properly prepared at all. A few minor things, like the windshield washe I bought a brand new VW from Luther. When I picked up the vehicle, it was not properly prepared at all. A few minor things, like the windshield washer fluid being empty, I could live with. The lack of care in checking the safety of the vehicle is simply unacceptable. The tires are supposed to be inflated to 32 psi, which is clearly indicate on the door jamb. The tires were inflated at 45 psi, which made the car dangerous to handle on the highway. When I told the dealer, she blamed another dealer from whom the car had been swapped. The improper inflation put excess wear and tear on the vehicle and I am still experiencing difficulty with the handling of the car. More
First Class Car Buying Experience The team at Luther Westside are top notch from sales to finance to service to reception and back again. I have worked with other big German brands and The team at Luther Westside are top notch from sales to finance to service to reception and back again. I have worked with other big German brands and my experience with Luther Westside has been truly something special. I'm telling everyone and I'll surely be back. More
Disappointment If I could go back in time I would never have stepped into this dealership. Salesperson told me the car was good shouldn't have to put any money into If I could go back in time I would never have stepped into this dealership. Salesperson told me the car was good shouldn't have to put any money into it for a good amount of time. Told me that there certified mechanics make sure the cars were ready to go. A month-and-a-half and I had to take it in for a huge oil leak they didn't find the oil leak I had to pay for something that didn't even have to get fixed and now it's back in there and now they send it to another dealership because this so-called certified mechanics say that another dealer might be more fitted for my car. I was very excited for my purchase and for my car and thank you for making my experience on purchasing a car great just amazingly disappointed. More
New car purchase Steve Broucek and the dealer staff were fantastic to work with. Everyone was friendly and completely transparent with pricing and the entire purchase Steve Broucek and the dealer staff were fantastic to work with. Everyone was friendly and completely transparent with pricing and the entire purchase process. There was zero haggling, pressure, or frustrations with buying this car. Everyone I interacted with at this dealer were very approachable and easygoing. I was VERY impressed with this dealer and would be quick to recommend them. More
Great experience. Had a great experience buying from them . our salesman Jim McCarthy was very knowledgeable n friendly. No pressure. Will do business again in the fu Had a great experience buying from them . our salesman Jim McCarthy was very knowledgeable n friendly. No pressure. Will do business again in the future.. More
Great service from Brendan Chamberlin I have been looking for the perfect car for a long time and was very nervous to buy out-of-state. Brendan Chamberlin was great to work with; very pati I have been looking for the perfect car for a long time and was very nervous to buy out-of-state. Brendan Chamberlin was great to work with; very patient and knowledgeable and quick to get back to me. I would recommend him and Luther Westside Volkswagen in a heartbeat! More
Helton gets the job done with excellent customer service! Westside VW and salesman Helton are the bomb! I purchased for the second time from this dealership, and my experience both times were A++ excellent!!! Westside VW and salesman Helton are the bomb! I purchased for the second time from this dealership, and my experience both times were A++ excellent!!! We were fortunate to have Helton help us the first time with my daughter's first big girl car purchase. He was so easy to work with, friendly, and so helpful! This time, I requested to have him help me and I had an even better experience if that was even possible. Helton once again got me in a beautiful used car that I adore! I stopped in today to finish up some paper work with Brad the finance guy (also an excellent service provider) and Helton saw me pull in, came out to greet me and made me feel like I was his favorite customer! I have never, ever had better service at a car dealership than I have had at Westside VW! Keep up the good work! More
Helton is very nowledgeable, easy to work with and thorough. Helton helped my family pick up a SUV that met our needs and exceeded our expectations. After our needs had changed, he helped us find another. Even Helton helped my family pick up a SUV that met our needs and exceeded our expectations. After our needs had changed, he helped us find another. Even though we didn't own the first vehicle for very long, we were treated very well on our trade in and purchase of the new(er) one. He was very thorough in explaining every detail on our Touareg, and made sure that the few little issues on the vehicle were taken care perfectly. More
They get busy but they are very good. I went in on a Saturday and they were fairly busy. I had to wait a bit but they got to me and I was able to purchase a 2016 GOlf GTI. Its been great a I went in on a Saturday and they were fairly busy. I had to wait a bit but they got to me and I was able to purchase a 2016 GOlf GTI. Its been great and Bobby was one of the best sales people I have dealt with. More
Well taken care of! Helton was great listening to what I needed. Love not being pressured. Really helped me get best possible rate. A real Thank You! for all the help an Helton was great listening to what I needed. Love not being pressured. Really helped me get best possible rate. A real Thank You! for all the help and patience! More