Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,307 reviews
Good but a few annoying points Generally I like your service but a in my most recent experience I picked up the car after a check engine light was fixed and 2 hours later it was bac Generally I like your service but a in my most recent experience I picked up the car after a check engine light was fixed and 2 hours later it was back on again. I will now need to being my car in again tomorrow. This is a challenge as I am again left out a vehicle for a day! A recurring issue is the time I always wait to get my car after plying. It seems to always take 10 to 15 minutes after I pay for a runner to go over to the parking structure and come back with my car. It would be really great if it was already there or only took 5 minutes. More
Great! It was a great experience! Juri was a very good consultant and he shared a lot of very useful information with me and did a very good job at helping m It was a great experience! Juri was a very good consultant and he shared a lot of very useful information with me and did a very good job at helping me familiarize with my new car. More
Great service and availability of models I appreciated the time and patience Steve Broucek gave me while looking at a number of VWs so I could make my final purchase. He also imparted inform I appreciated the time and patience Steve Broucek gave me while looking at a number of VWs so I could make my final purchase. He also imparted information about the various models which led to my purchase of a 2018 white Dune VW that I love! More
Efficient and accomodating staff! They were flexible with my schedule and even let me bring my dog in to make sure she could get in and out of the car before I purchased it. They were flexible with my schedule and even let me bring my dog in to make sure she could get in and out of the car before I purchased it. More
best car experience in 50 yrs Absolutely the best dealership we have ever dealt with - Helton and Tom went above and beyond and made everything seemless. Will definitely go back w Absolutely the best dealership we have ever dealt with - Helton and Tom went above and beyond and made everything seemless. Will definitely go back when we’re ready for the next car. More
Great overall experience ! Brian was a joy to work with and made me feel very welcome. I worked with Brad to determine price and warranties and he was nice but used a lot of t ! Brian was a joy to work with and made me feel very welcome. I worked with Brad to determine price and warranties and he was nice but used a lot of tricky tactics to try to get me to buy the top warranty. More
Fabulous! I've leased from VW Westside for years--the service is always amazing and keeps me coming back! I wouldn't think of going to another dealership and Do I've leased from VW Westside for years--the service is always amazing and keeps me coming back! I wouldn't think of going to another dealership and Doug was just fantastic! More
Always Problems at Westside VW I'm on my sixth VW, including drivig a Beetle across Southern Africa. I'm very loyal to VW, especially the GTI. Westside VW has pushed my loyalty to I'm on my sixth VW, including drivig a Beetle across Southern Africa. I'm very loyal to VW, especially the GTI. Westside VW has pushed my loyalty to the limit: I can't remember having a smooth service experience there. After being towed 7 times in 4 or 5 years in my NEW GTI, I had to fight for good service. Scratches on the fender from the mechanic's belt buckle, losing the car in a different service lot, no one calling about the car after days, Westside VW being unwilling to pro-actively replace the remaining fuel injectors after being towed twice for them. The list goes on. More
Looking for upgrades and left satisfied! I wanted to upgrade my 2012 Honda CRV and had been eyeing the Tiguan for months before going in to test drive the vehicle. Steve Broucek provided the I wanted to upgrade my 2012 Honda CRV and had been eyeing the Tiguan for months before going in to test drive the vehicle. Steve Broucek provided the perfect balance of attention and space throughout my experience. I don't like a salesperson to be all in my face and pushy, and Steve was everything but pushy. The overall experience was quick, thorough and enjoyable. I was given fair trade-in value for my Honda and am 100% satisfied with my new VW! More
Feedback Luther Westside service department communicates well. The service I have received has been great and on time when promised. The one time a part need Luther Westside service department communicates well. The service I have received has been great and on time when promised. The one time a part needed to be ordered I was contacted, the situation was explained and I was informed I should keep the loaner care until my vehicle was ready. Mark Bublitz BTW - each loaner car I have been assigned has been clean and run without any problems. More