Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Fabulous customer service!! I brought my car into Luther Westside Volkswagen for the Luther lights out event. It only took 45 minutes for them to let me know what was wrong. Afte I brought my car into Luther Westside Volkswagen for the Luther lights out event. It only took 45 minutes for them to let me know what was wrong. After finding out it was covered under warranty, they immediately offered a rental car for the day while they fix it so I don’t have to wait there all day! it was completed in the same day and my car runs fabulous! More
Wowza! Excellent customer service by Helton! Expertise and knowledge were impressive. From start to finish, all we dealt with at the Luther Westside Volkswag Excellent customer service by Helton! Expertise and knowledge were impressive. From start to finish, all we dealt with at the Luther Westside Volkswagen were courteous and helpful. The lot was packed with great options for us to consider. More
Steuart tune up All went smoothly and exactly the length of time estimated. Couldn’t have asked for better service. He Did a good job explaining the results All went smoothly and exactly the length of time estimated. Couldn’t have asked for better service. He Did a good job explaining the results More
VW Passat Review Everyone I worked with at Westside was very efficient and professional and very easy to work with from the GM on down to the Pre-owned Dept and finan Everyone I worked with at Westside was very efficient and professional and very easy to work with from the GM on down to the Pre-owned Dept and finance. More
Most stress free buying experience! Westside VW exceeded all of my expectations. From the time I walked in everyone was very helpful and not at all pushy. Helton is great and I cannot re Westside VW exceeded all of my expectations. From the time I walked in everyone was very helpful and not at all pushy. Helton is great and I cannot recommend working with him enough!!! More
Held a van for us We really appreciated (being from Rochester, MN) that Luther held a van we were interested in, but had a drive to deal with! When we got there others We really appreciated (being from Rochester, MN) that Luther held a van we were interested in, but had a drive to deal with! When we got there others were waiting to see it in case we didn't show-up, but Luther honored our interest and waited for us! It was an efficient, appreciated transaction. Plus they all cleaned it up for us too! More
Smooth and easy Vince was able to easily answer all of our questions and was a joy to work with. This is the second VW Certified Preowned vehicle we've purchased from Vince was able to easily answer all of our questions and was a joy to work with. This is the second VW Certified Preowned vehicle we've purchased from Luther Westside and can't say enough good things about dealing with them throughout the whole process. More
Michelle was great. Michelle Pogue was great. She took care of us and I love the car. She is friendly and quick with a response/solution to my questions. Highly recommend Michelle Pogue was great. She took care of us and I love the car. She is friendly and quick with a response/solution to my questions. Highly recommend Michelle to anyone looking for a vehicle. More
Bait and switch ??? When calling before arranging the 10K check we called the service department. Upon discussing the prices we were informed the price was about $112, w When calling before arranging the 10K check we called the service department. Upon discussing the prices we were informed the price was about $112, when explaining that tire rotation was not needed as winter tires would be installed within the next month the price dropped to about $82. When I went in with the car I was informed the price was $112 + tax, there was not option such as we had been quoted over the phone. More
ECM recall, checked out okay Derek was our rep, introducing himself and then doing closure of the visit. Job done while we waited. The only area that I suggest be improved is Derek was our rep, introducing himself and then doing closure of the visit. Job done while we waited. The only area that I suggest be improved is the first impression when driving in for service. Suggest rotating staff so that at least 1 tech support staff is at all times covering that frontline drive-in area. Staff are generally behind the sliding door and there is a wait for someone to come into the drive-in area. More