
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
Great service and helpful This was my first time at Luther VW Saint Louis Park. I was well received by the staff. Helton did not try to upsell me or coerce me. He focused on wh This was my first time at Luther VW Saint Louis Park. I was well received by the staff. Helton did not try to upsell me or coerce me. He focused on what I needed. Brad in finance was very helpful and gave me a hassle-free credit app. He was attentive and addressed my concern carefully. Helton is wonderful and I ended up buying the car I came to to test drive. I am comfortable with recommending them. More
Very great, friendly, and efficient. Very great, showed up on time and everything went smoothly. Car was returned clean and serviced. Very likely to return for future service or shopping. Very great, showed up on time and everything went smoothly. Car was returned clean and serviced. Very likely to return for future service or shopping. More
First class experience I have been to other dealerships but this one treated me best. Very friendly and I felt good about working with them. I would recommend them to people I have been to other dealerships but this one treated me best. Very friendly and I felt good about working with them. I would recommend them to people I know More
Customer service is impeccable! Had to have something fixed, Lynn took care of me right away, was very efficient and friendly! Service iwas mpeccable and done in half an hour! Love i Had to have something fixed, Lynn took care of me right away, was very efficient and friendly! Service iwas mpeccable and done in half an hour! Love it! More
great service. I would rate my service as A plus. Derek was my advisor and he kept me posted on what I needed done to the car beside the recall.. The coffee was good, too Derek was my advisor and he kept me posted on what I needed done to the car beside the recall.. The coffee was good, too More
Fine, seamless service Supremely professional, Luther Westside VW offers exemplary customer service, ... smooth and accommodating from beginning to end. This was also our ex Supremely professional, Luther Westside VW offers exemplary customer service, ... smooth and accommodating from beginning to end. This was also our experience when we purchased our first Jetta, and then three years later traded it in for a new model. More
Great Vince was a nice and welcoming salesman and helped me find the car I was looking for, with my budget in mind. Would refer someone to this dealership a Vince was a nice and welcoming salesman and helped me find the car I was looking for, with my budget in mind. Would refer someone to this dealership and come back in the future. More
Great Customer Service Michele was very knowledgeable & had great follow through. I love my new Tiguan. I wanted a specific exterior, interior & package. She made sure to ge Michele was very knowledgeable & had great follow through. I love my new Tiguan. I wanted a specific exterior, interior & package. She made sure to get exactly what I wanted! More
good experience Vad was helpful and there was no pressure from him. This was my first time here and wasn't sure what to expect. Overall a good experience. Vad was helpful and there was no pressure from him. This was my first time here and wasn't sure what to expect. Overall a good experience. More
Shame on you VW! I brought my car in for two recalls it had on it, which were covered by the dealership. AAA ended up bringing my car to the dealership because it br I brought my car in for two recalls it had on it, which were covered by the dealership. AAA ended up bringing my car to the dealership because it broke down on the way over. I was then told that a Volkswagen mechanic would have to look over the car to see what had happened. They looked it over and said it was likely a fuse related issue and that there was also a slow fluid leak. He gave me an estimate of around 700$ to repair. I said no and to just fix the recalls. They fixed the recalls and it was time for me to come and pick up my car. My total was 130$ for the labor for them to look over the car and tell me what was wrong with it. The recalls were obviously covered by the dealership. I was given paperwork regarding what work was completed, what should be fixed and overall what shape my car was in. They said my brakes were in good condition, my batterie was good and my tires are good. Driving home.... My car started making some noises so I brought it to get checked out at a mechanic shop. They said my brakes are shot and showed me it is down to nothing, my rear tires are worn-probably due to an alignment issue and that a vacuum plug was loose and that was why my car was driving the way it was and shutting down. This is coming from a reliable mechanic that we have had all of our vehicles maintained by for years and years and personally know. That is ridiculous that you would even allow someone to drive away with a car in that condition. Did you even look at my car? Or did you just guess and fill out the report? I will never do business at this location again or another vw dealership and I will tell others of my experience. I just wish I was told exactly what was going on with my car. I wish you would've taken the time to look over my vehicle properly. Not only for my safety but the safety of my children. Shame on you guys!! More