Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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New Car Went in to price shop a new lease, ended up driving off with a new vehicle. Juri was fantastic and am happy we made the purchase. Went in to price shop a new lease, ended up driving off with a new vehicle. Juri was fantastic and am happy we made the purchase. More
Rough start - smooth finish The only aspect that I would recommend needs improvement is the drop off experience. It is a bit unclear if one should wait with their car after driv The only aspect that I would recommend needs improvement is the drop off experience. It is a bit unclear if one should wait with their car after driving in the garage, or walk inside and look for a representative. I presumed the former, but waited almost 20 minutes for someone to become free to begin my process. Considering that I was not a drop-in, but arriving on time for an appointment, that seemed to be excessive. Even if someone were to take a name and allow me to sit in the waiting area, then I could be called when a representative was free - that would be better than standing in the garage. Once I was checked in, all went smoothly and slightly ahead of advised wait time. No issues. Perhaps one minor point - leave a TV remote in a visible area so that we aren't subject to 60 minutes on infomercials on Humana Medicare Care for seniors! :) More
Great everything Quick and efficient in every aspect. Staff is the friendliness I’ve ever encountered. They make easy getting into quality vehicles. I would recommend Quick and efficient in every aspect. Staff is the friendliness I’ve ever encountered. They make easy getting into quality vehicles. I would recommend them to everyone for their sales needs. More
Prompt and Friendly I like this business because they treat you like an extension of the family. I like the service because it is prompt and friendly. They did everythi I like this business because they treat you like an extension of the family. I like the service because it is prompt and friendly. They did everything they said they would do, and the price was the same as quoted. More
Another Great Experience Second vehicle purchase from Westside this year, overall a great experience. They made the process simple, accommodated my schedule and had everythin Second vehicle purchase from Westside this year, overall a great experience. They made the process simple, accommodated my schedule and had everything ready to go. More
Friendly and Comfortable Experience A great experience as staff was friendly, helpful, and knowledgeable regarding the purchase of the car. Spent time with me showing me how to use the A great experience as staff was friendly, helpful, and knowledgeable regarding the purchase of the car. Spent time with me showing me how to use the newest technology in the car. More
Tire Service Service was outstanding...I gave reason for coming in and they took care of issue. Dillon was the best ! I will remember him in the future..thanks Di Service was outstanding...I gave reason for coming in and they took care of issue. Dillon was the best ! I will remember him in the future..thanks Dillon More
Recall service Service was fast and efficient. Tao Thao was thorough in is explanation of service and he was informative on the maintenance schedule. He also made m Service was fast and efficient. Tao Thao was thorough in is explanation of service and he was informative on the maintenance schedule. He also made me aware of tire options for winter. More
Love My VW By far the quickest car buying experience I've had. The sales agent was fantastic and the dealership was clean and comfortable. Very happy with my pur By far the quickest car buying experience I've had. The sales agent was fantastic and the dealership was clean and comfortable. Very happy with my purchase. More
Great experience! My 4th Volkswagen and I keep coming back to this dealership as they are great to work with and value customer loyalty. Thank you for your help! My 4th Volkswagen and I keep coming back to this dealership as they are great to work with and value customer loyalty. Thank you for your help! More