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Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Great and courteous service Great service from Dan Vick , he helped throughout the visit after we dropped of the car. He explained to us what they are going to do with car and ev Great service from Dan Vick , he helped throughout the visit after we dropped of the car. He explained to us what they are going to do with car and even sent texts with pictures of whats being done to the car. Thanks. More
Leased a car Easy process. No hassle. Love the car. Had the color we wanted. Had the style we wanted. Had the price we wanted. What else can you ask for? Easy process. No hassle. Love the car. Had the color we wanted. Had the style we wanted. Had the price we wanted. What else can you ask for? More
Recall service The recall service was done in friendly and timely manner. One thing of note was that I pointed out a chip to Thao in my windshield that was there w The recall service was done in friendly and timely manner. One thing of note was that I pointed out a chip to Thao in my windshield that was there when I bought the vehicle and he gave me a card to call to schedule an appointment to have it fixed or replaced at the dealer's expense. I would like to have that guarantee in writing please so that there will be "no hassle" when I schedule the appointment. Thank you in advance for taking care of that. Just email the confirmation to me or send to my home address. Tom Taylor More
Great Customer Service!!!!! We saw a car that we were interested in. We lived an hour away and knew that cars of this caliber were moving fast. We emailed Brendan Chamberlin to t We saw a car that we were interested in. We lived an hour away and knew that cars of this caliber were moving fast. We emailed Brendan Chamberlin to tell him we were on our way. By the time we got there the car was washed and ready for a test drive. Secured financing and drove home that night. In and out in no time. More
Quick and easy! My Alltrack purchase was quick and easy! We started the process on a Friday and I picked up my car on Monday and the whole process took less than an My Alltrack purchase was quick and easy! We started the process on a Friday and I picked up my car on Monday and the whole process took less than an hour of hands on time! More
New car sales I have for many years been a loyal Westside customer and with each visit, I am more impressed with the fantastic service! Brad Davidson was amazing! H I have for many years been a loyal Westside customer and with each visit, I am more impressed with the fantastic service! Brad Davidson was amazing! He is extremely knowledgeable, courteous, pleasant, patient and not pushy. Brad is also very intuitive which is a good quality. Thank you More
Rough start - smooth finish The only aspect that I would recommend needs improvement is the drop off experience. It is a bit unclear if one should wait with their car after driv The only aspect that I would recommend needs improvement is the drop off experience. It is a bit unclear if one should wait with their car after driving in the garage, or walk inside and look for a representative. I presumed the former, but waited almost 20 minutes for someone to become free to begin my process. Considering that I was not a drop-in, but arriving on time for an appointment, that seemed to be excessive. Even if someone were to take a name and allow me to sit in the waiting area, then I could be called when a representative was free - that would be better than standing in the garage. Once I was checked in, all went smoothly and slightly ahead of advised wait time. No issues. Perhaps one minor point - leave a TV remote in a visible area so that we aren't subject to 60 minutes on infomercials on Humana Medicare Care for seniors! :) More
Great everything Quick and efficient in every aspect. Staff is the friendliness I’ve ever encountered. They make easy getting into quality vehicles. I would recommend Quick and efficient in every aspect. Staff is the friendliness I’ve ever encountered. They make easy getting into quality vehicles. I would recommend them to everyone for their sales needs. More
Friendly and Comfortable Experience A great experience as staff was friendly, helpful, and knowledgeable regarding the purchase of the car. Spent time with me showing me how to use the A great experience as staff was friendly, helpful, and knowledgeable regarding the purchase of the car. Spent time with me showing me how to use the newest technology in the car. More
Tire Service Service was outstanding...I gave reason for coming in and they took care of issue. Dillon was the best ! I will remember him in the future..thanks Di Service was outstanding...I gave reason for coming in and they took care of issue. Dillon was the best ! I will remember him in the future..thanks Dillon More