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Luther Westside Volkswagen
St. Louis Park, MN
5,302 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,302 reviews
November 03, 2018
Good job! Derek did a great job in assisting me durning my service appt. He was informative, respectful and got me in and out as quickly as he could. He was s Derek did a great job in assisting me durning my service appt. He was informative, respectful and got me in and out as quickly as he could. He was super friendly and I thank him for that! More
by plansforlife
Verified CustomerEmployees Worked With
My paperwork states Derek
Helpful November 02, 2018
10,000 mile checkup Always easy process at Westside. Made a same day appt, and waited for car. Took exactly the time they told me it would. I’ve been a customer for over Always easy process at Westside. Made a same day appt, and waited for car. Took exactly the time they told me it would. I’ve been a customer for over 20 years. Great service always. More
by marylewis
Employees Worked With
Maura is my sales rep. I’m sorry, I don’t remember my service person. He was great, and his name should be in your records.
November 02, 2018
Honest Came in there because my engine light came on. When I got there it was off they checked everything out but couldn't give me accurate answer without th Came in there because my engine light came on. When I got there it was off they checked everything out but couldn't give me accurate answer without the light being on.they told me that didn't want to guess and charge me for nothing and I come back later with the same problem More
by Ken
Employees Worked With
Carole Jean Anderson
November 01, 2018
Hassle Free Experience Very smooth transaction. Being out of state everything was done over the phone and couldnt have been easier. When I arrived at the dealership everythi Very smooth transaction. Being out of state everything was done over the phone and couldnt have been easier. When I arrived at the dealership everything was prepared and ready to go, wasnt even there a half hour. Great experience, would recommend this dealer to anyone! More
by JP
November 01, 2018
Service oil change and warranty work Was in for warranty work on my 2015 Beetle and oil change. Both were done and completed within 50 minutes. And hour sooner than expected. Was in for warranty work on my 2015 Beetle and oil change. Both were done and completed within 50 minutes. And hour sooner than expected. More
by CATES.JOEL
Employees Worked With
Lynn in the service department.
November 01, 2018
4 trips to fix the same three problems. Bought a used truck from Westside Volkswagen and nothing but problems with the service center. I had a few minor issues with the vehicle so I brough Bought a used truck from Westside Volkswagen and nothing but problems with the service center. I had a few minor issues with the vehicle so I brought it in to get taken care of. Bad headlight connection, window didn’t operate properly and I had an exhaust manifold leak. I explained in detail what the issue was and dropped it off. Can back to a light bulb being replaced (never was the issue and I made that clear to the person I scheduled the appointment with and Lynn my service contact person). Headlight was back out by the time I got home. Here is what was sent to lynn. Hello Lynn. Please send me the details of what was found regarding my truck. I didn't want to keep you being Friday night, but would like a status of what was found on my tranny and how the electrical was repaired with my headlights. You mentioned the headlight bulb was replaced, but that was not the issue (I thought I was clear on this to the gentleman that I scheduled the apt with and the gentleman that helped me at the dealership)Both the headlight and high beam would fail when hitting bumps pointing to a wiring problem not a bulb issue. Please send the work order receipt to (email address) So I can review it and save to my records. Thank you Eric I never got the service email. I scheduled another appointment... Second appointment I left the car and got a loaner.got a call back saying that the window parts were not ordered so I could come back a get my car because it would be some time before they could get them. Drove back (hour each way) got my truck asked about the light to which lynn said remember we already replaced the bulb...🤨. I showed her our text conversation. Oops. Sorry. We are busy and things are crazy around here. We can make another appointment. So I made another appointment. For the following week. Visit #3 for the same issues. After 14 days without my new vehicle this time they finally replace the headlight and window regulator and addressed the exhaust manifold (which the had to outsource for some reason). Got on the road and none of my power mirrors worked and my window would go up and down half way and return to original position. Last conversation with Lynn after soooo many during this infuriating month of bs. Have your manager call me This is completely unacceptable. I hr later I get a call from the service manager as I’m elbows deep in the door housing to fix what they spent the better part of a month not doing. Told the mgr I’ll do it my self. Thanks for nothingwest side Volkswagen. By far the worst experience I have ever had and everyone I know has heard about it. More
by eric.jberger33
Employees Worked With
I’m not sure which manager I spoke with.
November 01, 2018
Best dealership in the Twin Cities metro area The sales staff;Finance people; and sales manager were absolutely impeccably awesome none of them acted in your stereotypical sales person Manor there The sales staff;Finance people; and sales manager were absolutely impeccably awesome none of them acted in your stereotypical sales person Manor there was no high-pressure sales they were all very polite and willing to work with me to get what I wanted Govanna McKell and Tom were just fabulous I was shopping around at different dealerships for the last month-and-a-half and nobody was as nice as these people. More
by MRMORDEN
Employees Worked With
Tom he was the sales manager been there since 1976 , Gervona Lynn (Jackson), Mikhail Lemishenko
November 01, 2018
Volkswagen always takes great care of me. I went I. For a service and left with a new lease! The process was easy and efficient. Never a disappointment when visiting. They walked me through ea I went I. For a service and left with a new lease! The process was easy and efficient. Never a disappointment when visiting. They walked me through each step of the way. More
by XANDRA.J909
Employees Worked With
David Hartman
November 01, 2018
Excellent service as usual. Excellent service from reservation, check in, service and check out. While we waited for service, we spoke with a salesman named David about the Atlas Excellent service from reservation, check in, service and check out. While we waited for service, we spoke with a salesman named David about the Atlas and the Tiguan. Also spoke with Tom Daly in Used car area. More
by davemaddaus
Employees Worked With
Dylan in service and Tom Daly, David Hartman
November 01, 2018
Great customer service I was in for my 10,000 mile oil change and was in and out in the expected time. Great communication from the team! Thanks! I was in for my 10,000 mile oil change and was in and out in the expected time. Great communication from the team! Thanks! More
by quequemonkey
Employees Worked With
Dan
