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Luther Westside Volkswagen
St. Louis Park, MN
5,302 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,302 reviews
November 06, 2018
Lacking customer service Derek lacks customer service, unfriendly and rushing to get out of the shop on a Friday night. I asked to get my snow tires put on with my oil change Derek lacks customer service, unfriendly and rushing to get out of the shop on a Friday night. I asked to get my snow tires put on with my oil change and that seemed like an inconvenience for him to do. Any question I asked just seemed like a choir for him. When the quote was pulled up on the screen it was way more than I had gone in there to spend. An additional $180 for a break fluid flush and not even explaining what that is and why I needed it done. I had explained that your guys in the past always work with me and take out what isn't necessary to get done, he obviously had sales to meet that day. All said and done literally rushed out of the shop at 6 with the lights off, worries me the car was rushed and not taken care of. Really liked this dealership as Brendan Chamberlin sold me the car, and the service advisers in the past were awesome, may not come back after this encounter. More
by Cargirl
Verified CustomerEmployees Worked With
Derek Tiedke
Helpful November 06, 2018
A very positive experience all around Vince was great to work with. He is knowledgeable but not pushy. He is friendly and efficient. I will highly recommend Westside to family and fr Vince was great to work with. He is knowledgeable but not pushy. He is friendly and efficient. I will highly recommend Westside to family and friends More
by GCLS
Employees Worked With
Vince Mcdonald
November 05, 2018
Thank you for your time and attention I value Westside VW because its advisors have always given me good advice and speedily taken care of what needed to be done. I appreciate being provid I value Westside VW because its advisors have always given me good advice and speedily taken care of what needed to be done. I appreciate being provided with a rental car when Westside worked on my car and the positive, friendly and helpful relationships I've had with the staff, from general manager to the person who makes coffee in the morning. I would like to work for an organization like Westside VW. Special thanks to GM Steve Hendricks, service director Nick Ciardelli, service advisor Tao Thai, and of course the highly competent technician Andrey. If and when I need help with my VW, I will again contact Westside because I know I will get the helpful service I need. Thank you again, Arthur Berner More
by aberner
Employees Worked With
November 04, 2018
Relax - you’re getting the best service at a great price I always have a sense of relief when I bring my Jetta in for service at Luther Westside because they’re so talented and professional. Great customer s I always have a sense of relief when I bring my Jetta in for service at Luther Westside because they’re so talented and professional. Great customer service! More
by akmasonvwmn
Employees Worked With
November 04, 2018
Body repair Great work - body work looks great. Took care of rust on car. Excellent service and warranty coverage was great news. I appreciate the honesty and Great work - body work looks great. Took care of rust on car. Excellent service and warranty coverage was great news. I appreciate the honesty and commitment to make it right. More
by Satisfied Customer
Employees Worked With
November 03, 2018
Great Service and communication Great service with a nice waiting area. All of the technicians are knowledgeable and helpful. In addition, I needed an unscheduled pick up and they Great service with a nice waiting area. All of the technicians are knowledgeable and helpful. In addition, I needed an unscheduled pick up and they were incredibly accommodating. More
by bebowie
Employees Worked With
Doug Karnuth
November 03, 2018
Friendly and Helpful Service. Representatives were good communicators and generally seemed to care about clients. The waiting area is clean and they also offered a rental when the Representatives were good communicators and generally seemed to care about clients. The waiting area is clean and they also offered a rental when the car would take more than one day. More
by cargal
Employees Worked With
Tao Thao
November 03, 2018
Service appointment Everything was good. I didn’t have to wait too long. They were done working on my car within the time frame they gave me. The only this I was upset ab Everything was good. I didn’t have to wait too long. They were done working on my car within the time frame they gave me. The only this I was upset about is who ever initially helped me said my car would be washed and it was not. If you tell me you are going to wash my car, then wash my car!! More
by beare070
Employees Worked With
Derek, Doug Karnuth
November 03, 2018
Had a wheel fixed by the Wheel Guy - he did a great job! Dan in service is a wonderful guy and I trust him. He advised me and everything worked out great! And it came in cheaper than quoted!!! Dan in service is a wonderful guy and I trust him. He advised me and everything worked out great! And it came in cheaper than quoted!!! More
by mcusack52
Employees Worked With
Dan and Cody
November 03, 2018
Oil changes always spot on I love bringing my car to Westside to be serviced. I know I will always be taken care of promptly and professionally. I would not take my car anywh I love bringing my car to Westside to be serviced. I know I will always be taken care of promptly and professionally. I would not take my car anywhere else. More
by topher0450
Employees Worked With
Dillon
