
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,307 reviews
On Time! Needed to have my rear brakes done. I was able to get the date & time that I wanted. I needed to wait for my car, and we know that we all hate waiting Needed to have my rear brakes done. I was able to get the date & time that I wanted. I needed to wait for my car, and we know that we all hate waiting. When I asked how long it would take, I was told 90 minutes. Exactly 90 minutes later I was out the door! Staff was friendly and the waiting area was comfortable. - Happy Customer More
Battery issues They responded quickly and saved the day. I was kept me updated on the issues with the car and the progress of the service. Very professional They responded quickly and saved the day. I was kept me updated on the issues with the car and the progress of the service. Very professional More
honor my tme This shop performs repairs with competent mechanics in a timely manner at a fair price. They stand behind their work. When there is a problem or dis This shop performs repairs with competent mechanics in a timely manner at a fair price. They stand behind their work. When there is a problem or dispute they fix it to my satisfaction. They are fair. More
Recall Overall it was good. They we're nice took me in right away gave me a loaner and told me if anyrhing was wrong with my vehicle. Good exsperiece. Overall it was good. They we're nice took me in right away gave me a loaner and told me if anyrhing was wrong with my vehicle. Good exsperiece. More
Service issue My service engine light went on. I was able to get Westside's service department to look at my car without my having an appointment. They gave me an My service engine light went on. I was able to get Westside's service department to look at my car without my having an appointment. They gave me an honest assessment of the problem and even suggested that I really didn't need any additional work on my car. The cost of their inspection was very reasonable. More
Friendly, but not pushy This mostly has to do with a previous experience with Luther Westside. I had previously purchased a used vehicle from them and after 3 weeks the engi This mostly has to do with a previous experience with Luther Westside. I had previously purchased a used vehicle from them and after 3 weeks the engine siezed. Because the 2 week used car warranty had expired they had no obligation to help me in any way, however they provided me with a new VW long block at their cost which was about $4,000 less then places I found online. They also gave me a good deal on my trade-in. More
Unexpected Warranty Repair! I originally came in to get some tire/wheel inspections and left with the knowledge I was eligible for some very expensive repairs for FREE (via warra I originally came in to get some tire/wheel inspections and left with the knowledge I was eligible for some very expensive repairs for FREE (via warranty)!! I truly appreciate the honesty and transparency regarding this process and all of the hard work they put in. The staff communicated regularly and made sure I was in the loop regarding the whole process. Phenomenal service overall. I will definitely be back and be recommending to family and friends!! More
Pleasant to deal with, no hassle The sales force was very pleasant to deal with at Luther Westside. Helton answered all the questions I had and was not high pressure, which I appreci The sales force was very pleasant to deal with at Luther Westside. Helton answered all the questions I had and was not high pressure, which I appreciate. Also, Brad in the finance dept was helpful and nice to work with. Overall good experience! More
Very Pleasant Very pleasant experience. Friendly, Informative, Knowledgeable. I would recommend Helton Cerqyeura, Brand Kreiss, and Luther Westside VW to my frie Very pleasant experience. Friendly, Informative, Knowledgeable. I would recommend Helton Cerqyeura, Brand Kreiss, and Luther Westside VW to my friends. I am happy with my purchase. More
Just Another Review Great Service - very knowledgable crew. Average Customer Connection. Just another transaction - a little disappointed by that. Check in was very easy Great Service - very knowledgable crew. Average Customer Connection. Just another transaction - a little disappointed by that. Check in was very easy - but I was greeted by skepticism and a not so friendly hello - I was a little surprised. Checking out was easier but I noticed the girl who gave me my keys back was asking the customer in front of me questions and asking if she had any questions but when I got to the counter I was greeted with cold interaction. She barely looked at me and didn't ask if I had any questions, which I did. But it might've been an off day for 2/3 people I interacted with. However, I would still come back to this facility. More