
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,307 reviews
Frustrating Getting assigned to a Service Tech was confusing. Service was an oil change and a new battery. Completion was close to quoted time however vehicle had Getting assigned to a Service Tech was confusing. Service was an oil change and a new battery. Completion was close to quoted time however vehicle had greasy finger prints at the hood latch and the dirty paper floor ma still in the vehicle. After picking up the vehicle I had to return due to an oil leak 3 days later. When returning service was speedy and professional In addition the car was not washed on the first visit substantially in was washed when requested on the second visit More
always great service Westside is always very professional and timely. i appreciate the updates on the progress and how fast they get the job done. thank you for the great Westside is always very professional and timely. i appreciate the updates on the progress and how fast they get the job done. thank you for the great service. More
2019 Tiguan Brian Trevino was awesome. Made this such a rememberable experience. He got us in and out quickly and took care of everything. He also gave a flawless Brian Trevino was awesome. Made this such a rememberable experience. He got us in and out quickly and took care of everything. He also gave a flawless demo of our vehicle. More
Gone With The Wind Jeramiah was very pleasant to work with. I think I got a nice car for a fair price. I felt that Vince initially made a couple of condescending comment Jeramiah was very pleasant to work with. I think I got a nice car for a fair price. I felt that Vince initially made a couple of condescending comments to me, but I returned and talked to him about it and felt his response was appropriate. I think car shopping can be a very unpleasant and stressful experience, and while I wouldn't trade an all expenses paid trip to Hawaii with accommodations in a five star hotel for my afternoon yesterday at West Side VW, it was fine. More
Pleasant experience We truly enjoyed working with Brian and Helton. Both were very cordial, professional and very knowledgeable. It was our second visit to Westside, afte We truly enjoyed working with Brian and Helton. Both were very cordial, professional and very knowledgeable. It was our second visit to Westside, after visiting a small town used car dealership. We never felt any pressure by Brian on our initial visit, which I think influenced our decision to go back. Happy customer here that will recommend Luther to friends! More
Great Communication from service tech was clear and helpful. The check-in process was smooth and easy. Compared to other garages I've been to, this is rig Communication from service tech was clear and helpful. The check-in process was smooth and easy. Compared to other garages I've been to, this is right at the top. Great experience. More
First car buying expierence Spoke to Craig before I arrived about a specific vehicle stating I was on my way to look at it. By the time I got there it was gassed up,washed and p Spoke to Craig before I arrived about a specific vehicle stating I was on my way to look at it. By the time I got there it was gassed up,washed and parked out front ready for me to test drive. That was above an beyond for me ! Don the finance guy took his time and explained everything so i understood, which I appreciate for I am not number savvy. Thank you for helping me with my first expierence ! More
Very professional and no pressure Bobby was great. No pressure from this veteran salesman who knows his stuff. Everything went smooth. From the test ride to signing on the dotted line. Bobby was great. No pressure from this veteran salesman who knows his stuff. Everything went smooth. From the test ride to signing on the dotted line. The folks at Westside always shine. More
Good Experience - No Pressure Carole Jean was great to work with. This was the second car that we purchased from Carole Jean. She listened to our concerns and provided advice that Carole Jean was great to work with. This was the second car that we purchased from Carole Jean. She listened to our concerns and provided advice that enabled us to make the decision that was best for or needs. Carole Jean has made herself available to help with post-sales needs, such as how to use the feature-rich car. Craig Erickson in Business Office was also helpful with our extended warranty and providing his advice, as he owns the same model car as the one we purchased. More
Thanks! Very good service. I was in a big hurry with this purchase and the service folks got the details done very quickly. Excellent service as alway.s Very good service. I was in a big hurry with this purchase and the service folks got the details done very quickly. Excellent service as alway.s More