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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
July 07, 2019
Great service I’ve had nothing but good experiences with Westside’s service department. I receive clear communication throughout the day about how service is going I’ve had nothing but good experiences with Westside’s service department. I receive clear communication throughout the day about how service is going with my vehicle and when I can expect it to be ready. I’ve also had to use their rental service which was very quick and easy. More
by sonja.anderson0
Verified CustomerEmployees Worked With
Treyvon Allen
July 06, 2019
Certified pre-owned for 3 weeks and Electrical issue I recently purchased a certified pre-owned 2014 VW Golf TDI from the Burnsville location about 3 weeks ago. I made a 11:30am appointment to look into I recently purchased a certified pre-owned 2014 VW Golf TDI from the Burnsville location about 3 weeks ago. I made a 11:30am appointment to look into a check engine light. After waiting a hour and a half I was informed of my issue, and was told that it wouldn't be covered under your Luther warranty and it would cost me $415. I've owned the car for 3 weeks! I think this is unacceptable. Overall my experience was fine except for the long wait, but very disappointed that your company wouldn't cover the bill when I haven't even owned the car a month yet. It makes me question the "thorough inspection" done on these cars that you claim you do before selling them. I was thinking of buying a second TDI from you and I know $415 isn't a ton of money but it's enough for me to look elsewhere else for my next car. I don't have the names of the employees I worked with. More
by mainogre
Employees Worked With
July 06, 2019
Friendly efficient and communication was excellent! The service was exactly what they said on the phone When I needed new tires they gave me a quote upfront. The service was done in a timely fashion. The service was exactly what they said on the phone When I needed new tires they gave me a quote upfront. The service was done in a timely fashion. More
by margaretmaryryan
Employees Worked With
Carole Jean Anderson
July 04, 2019
8 years of excellence I am on my 3rd car from Luther Westside. It's been an amazing 8 year journey and I look forward to many, many years. I am on my 3rd car from Luther Westside. It's been an amazing 8 year journey and I look forward to many, many years. More
by jarenturley
July 04, 2019
A delightful experience! The staff members I worked with were thoughtful, informative, respectful and trustworthy. Throughout the process of purchasing my car, I felt that the The staff members I worked with were thoughtful, informative, respectful and trustworthy. Throughout the process of purchasing my car, I felt that the focus was on meeting my needs and creating a positive relationship. I'll surely recommend Luther Westside to friends and family! More
by MARYBENTL
Employees Worked With
Tom Daly, Helton Cerqueira, Vince Mcdonald
July 03, 2019
Great Experience! Helton had a great sense of humor and really made the purchase process easy. He even orchestrated us taking the car to our mechanic for a once over w Helton had a great sense of humor and really made the purchase process easy. He even orchestrated us taking the car to our mechanic for a once over when he knew we were seriously interested. When we picked up the car the next day the detailing of the car was pristine and Helton even fixed the car's broken key fob himself. Would definitely recommend this dealership. More
by KRIS.MURRAY
Employees Worked With
Helton Cerqueira
July 03, 2019
Review of Service for Recall My contact person was very professional and polite and explained everything well. I was in for a re-call for the trunk springs. The trunk would fall My contact person was very professional and polite and explained everything well. I was in for a re-call for the trunk springs. The trunk would fall on my head if it was not pushed completely up. More
by lora.martin
Employees Worked With
He is a new employee and not shown but was very good.
July 03, 2019
A/C Investigation Overall the communication from the staff was detailed and relatively constant, my average review is based on the price quoted me for the repair, which Overall the communication from the staff was detailed and relatively constant, my average review is based on the price quoted me for the repair, which seemed kinda excessive. Based on my prior experience with them and their customer service I wanted to work with them, but the price was quite a limiting factor. More
by PATRPAT
Employees Worked With
Dan Vick
July 03, 2019
Car Scratched, Unaware Staff Typically I love this dealership but when I came in last week, they put two large scratches in my paint while they had my car. When I came in today to Typically I love this dealership but when I came in last week, they put two large scratches in my paint while they had my car. When I came in today to pick up my car for another service, there was a much larger gouge in my paint in the same area (that I had already pointed out to an advisor), nobody knew where my car was, and they had misplaced my car key. I was highly upset at being brushed off and not taken seriously. More
by Katie M
Employees Worked With
Dan
July 03, 2019
Dealership found the car I wanted and Carile Jean was very r Pleasant atmosphere and friendly people. No pressure to make my final decision. Money terms were agreeable and the option package was good. Dealers Pleasant atmosphere and friendly people. No pressure to make my final decision. Money terms were agreeable and the option package was good. Dealership looked well maintained and had a good selection of cars. More
by PRARASIM
Employees Worked With
Carole Jean Anderson, Vince Mcdonald
