
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Definition of awesomeness! This was not my first experience with shopping for a car, but having had my DL for nearly 30 years, this is the first time I financed a car through a This was not my first experience with shopping for a car, but having had my DL for nearly 30 years, this is the first time I financed a car through a dealership. I had an absolutely incredible experience, thanks to Vad, who helped steer my husband and I to the best car we could have asked for! The service was excellent everywhere we turned at Westside. I did work briefly with Luther Burnside VW, a sister company to Westside, but another car search led me to Westside, and I am so glad that it did! I am very satisfied with my experience with these folks. I may never go to another dealer again, and it is literally 273 miles away from me. I might bring it back for an issue if I have one that allows me to drive up there! Thank you so much Westside VW, especially Vad, our amazing salesman, who really LISTENS, even when you don't realize it, to help guide us in our purchase of a beautiful Passat SEL TDI, when I was determined I was getting a Jetta TDI! He knew exactly what we needed, even if we didn't! Also, Craig in finance was extremely helpful and personable as well, filling us in on all the options for purchase and making sure we received the very best deal on this beautiful car. A million thanks Westside VW!!! More
Very courteous and professional The personnel we dealt with at Westside were excellent. Bobby Scala is an excellent asset to your company. He was helpful, well informed and never pus The personnel we dealt with at Westside were excellent. Bobby Scala is an excellent asset to your company. He was helpful, well informed and never pushy. We enjoyed working with him . Same goes for the you man we dealt with in the business office. More
Beyond outstanding! The ass't manager,Rick Tedesco, and the serviceman,Steve Davis, took a genuine personal interst in my vehicle. They took the same care as I would hav The ass't manager,Rick Tedesco, and the serviceman,Steve Davis, took a genuine personal interst in my vehicle. They took the same care as I would have if I were able to do the work myself. My vehicle a very prized possession, and they treated it like their own. I am very, very pleased. More
Always top notch service People are all helpful and friendly. Car delivered on time, as promised. Took a drive with a technician who looked for symptoms that I described. H People are all helpful and friendly. Car delivered on time, as promised. Took a drive with a technician who looked for symptoms that I described. He explained things to my satisfaction. And a car wash to boot. Heckuva deal. More
Extremely unhappy with Luther Westside Wolkwagen In replacement of a Volkswagen Tiguan, which was already given me lots of mechanical issues and high expensive repair invoices and despite all the die In replacement of a Volkswagen Tiguan, which was already given me lots of mechanical issues and high expensive repair invoices and despite all the diesel scandal issues, in 20I7 I exchanged the VW Tiguan for a brand new Volkswagen Golf Alltrack, which I purchased at Luther Westside Volkswagen. The car has less than 2 years old and around 15,000 miles. Last month, the car showed signs that something was wrong. I felt a constant vibration coming from the front left wheel and I purchased the car at Luther Westside Volkswagen I took the car to be checked at the dealership. The diagnostic I received was that the front tire was worn and a replacement was recommended. I was taken by surprise by this diagnostic for the following reasons: 1) 15,000 is not the industry milestone for tire replacement (this is not a sport car equipped with high soft tires). Plus, this is a new car. 2) Tire worn was predominant in just one side of the car, which I was told it could be due to road conditions and/or driving style. Not sure what that means. If even this could be related to road conditions, the tire attrition should be equal on both tires and not just one. Plus, not sure what they mean by driving style. 3) Luther Westside Volkswagen did not offer to perform any tire rotation, which is expected as part of the tire lifecycle before it reaches the point of replacement. 4) Luther provided the symptom of the issue but not the cause neither the solution for the problem. They returned the car with no improvements and I must say the experience of owning and driving a Volkswagen has been quite disappointing in my last 5 years. Plus, after dealing with Luther for over 8 years, I am tired of them telling that there is nothing they can do about it. Can you please figure out what is the problem? More
Bobby was Great! We new we wanted a Volkswagen for my Son but we thought we would go to a few dealerships and look around before buying. When Bobbie took the time to s We new we wanted a Volkswagen for my Son but we thought we would go to a few dealerships and look around before buying. When Bobbie took the time to show us several options we felt very comfortable with our decision to buy from him. We never felt rushed and he explained every step of the buying very thoroughly. I feel very comfortable with my Son being able to work with Luther Westside should he encounter any problems. More
Carole Jean delivers once again!! I have purchased three Jettas from Carole Jean over the last 10 year time frame. She has consistently provided exceptional service. This last time w I have purchased three Jettas from Carole Jean over the last 10 year time frame. She has consistently provided exceptional service. This last time was no exception. The vehicle that I wanted was a bit tricky to find. But Westside found one in Missouri and got it up the Minnesota in less than a week. The purchase process was easy and straight forward. Loving the new car and love the continued support from the dealership! More
Substandard I was in for a standard oil change. When looked over the paper work when it was finished it looked like someone had just hurriedly checked everything I was in for a standard oil change. When looked over the paper work when it was finished it looked like someone had just hurriedly checked everything was ok. The section for tire pressure was just check ok and didn't indicated what each tire was at. The section for the air cleaner was checked ok, but when I looked under the hood the screws to remove the air cleaner looked untouched. The steering wheel, door handle and windshield pillar had oil on them and seat and mirror and both been changed. I would like to bring the car back to confirm everything was actually done correctly. More
Best car dealership experience I had Loved my experience with Westside VW. I went there initially to look at a specific vehicle, and called beforehand. Brian answered the phone, and said Loved my experience with Westside VW. I went there initially to look at a specific vehicle, and called beforehand. Brian answered the phone, and said that he may not be working when I come, but he set me up with someone who knew I was coming and what I was looking at. I appreciated that very much. Jeramiah was great. He wasn't pushy, he was super nice, had me look at a couple different options which were all in my price range, and that was appreciated. He never offered cars above my price limit, and he respected what I was specifically looking for in a car. I really liked that. He was helpful through the buying process. Don the finance guy was great as well. This was my first car purchase, and he walked me through everything. He found the lowest interest rate he could, with a bank he trusts, and explained all the paperwork. When I asked about a warranty, he was very honest and explained it great, and let me take my time in decision making. More
Excellent service The service at Luther VW is wonderful. I submitted a request for a test drive and Maura responded immediately. The car was ready for me to drive and s The service at Luther VW is wonderful. I submitted a request for a test drive and Maura responded immediately. The car was ready for me to drive and she was there to answer any and all questions. We purchased the car later that day and couldn't be happier with our experience. More