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Luther Westside Volkswagen
St. Louis Park, MN
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car.
At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for!
When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family!
We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal.
Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Showing 5,307 reviews
August 08, 2019
Not the greatest first experience I bought a certified pre-owned Jetta. The windshield was cracked at the time of purchase and salesman said someone from Luther would call the next da I bought a certified pre-owned Jetta. The windshield was cracked at the time of purchase and salesman said someone from Luther would call the next day to take care of. That call never happened. Made a few phone calls to Luther service etc. and nobody was helpful in setting up the appointment to get the glass replaced - even though we had a receipt from Luther to do so. Upon further inspection of the car, we found the windshield nozzles did not work properly and set an appointment to get them looked at. The service manager took the car in but stated to my son that we would have to pay the $50 deductible to get this fixed. My son then walked over to the used car building and asked to speak with the manager. She was very helpful and helped my son on set up the windshield replacement appointment and seemed perturbed that the salesman didn't follow through with this order. Once that was completed, he walked back to service to ask for the 100 point inspection sheet that was to be completed for the Certified Car certificate - They couldn't come up with one but quickly wiped the $50.00 deductible. So-net, net, everything was taken care of but outside of management, the dealership doesn't really seem to be customer-centric. More
by Husky56
Verified CustomerEmployees Worked With
Brian Sommer
August 08, 2019
Somethings wrong I’ve been having car problems since leaving the shop. No issues prior to going in for an oil change. Something must have happened during inspection. I’ve been having car problems since leaving the shop. No issues prior to going in for an oil change. Something must have happened during inspection. More
by drewkirch
Employees Worked With
Don’t recall
August 07, 2019
VW is our choice for entire family! I was on the market to purchase a new vehicle for my wife. The problem was I work in Las Vegas but my wife resides in MN. I didn’t know if that would I was on the market to purchase a new vehicle for my wife. The problem was I work in Las Vegas but my wife resides in MN. I didn’t know if that would be an option for me to make it all happen. On top of that, the color I wanted was only available at Westside Dealership because the vehicle needed to be used in a different state. Steve went above and beyond, communicated with me via email and made the whole process a complete breeze. I also would like to thank Craig who went extra mile with VW Credit application. We are very pleased with the vehicle and now extremely proud to have two Beetles in our household. I appreciate your help and if I know someone who needs help with VW purchase, I’ll definitely send them your way! Sincerely, Alex. More
by surfy
August 07, 2019
Easy Breezy - Easy in Easy out Greeted at the garage... and I was early. Check in process was simple and I was able to get some work done while waiting in the customer lounge. I got Greeted at the garage... and I was early. Check in process was simple and I was able to get some work done while waiting in the customer lounge. I got a text my car was ready and I was on my way. More
by BCAMP2
Employees Worked With
Tray
August 07, 2019
Very simple Maura made it so easy for me I couldn’t say no to getting another leased car there.I was going to look elsewhere to compare but she was very good! Maura made it so easy for me I couldn’t say no to getting another leased car there.I was going to look elsewhere to compare but she was very good! More
by KATHIE2
August 07, 2019
Fun car buying experience My wife and I had the funnest/best car buying experience dealing with Helton, Bobby and Brad. The dealership was very busy when we arrived to look at My wife and I had the funnest/best car buying experience dealing with Helton, Bobby and Brad. The dealership was very busy when we arrived to look at a used 2012 Golf. Within minutes, the dealership team had the car ready for show, even though we arrived about a half of an hour early. Bobby showed us the car, since Helton was busy. The car was spotless and Bobby gave us a lot of information about the car itself and Golfs in general. As Bobby stated “the car sells itself”. He was correct. After we agreed to the purchase, Helton checked on us a few times to visit about running, which we had in common, and to see if we had any further questions, while Bobby worked on the final details. Our final stop was with Brad in finance. Since we were from out of town and not planning to actually purchase a car that day, we were not ready financially. However Brad, besides sharing family stories with us, helped us to finalize the purchase with our credit and debit cards. He even gave us some credit card tips for future use, as long as the bills are paid on time:) Many thanks to Helton, Bobby and Brad for our most enjoyable car buying experience to date. Before yesterday, we dreaded the process . I would say, without counting, this was around number ten for times we have gone through…This trio made this experience number one for satisfaction. Dan and Ginny More
by DHINZ16
August 06, 2019
An honest, caring and respectful car dealership. Bobby helped us "buy" the car we needed and didn't try to "sell" us something else. Our questions were well answered. It was a busy evening, yet we we Bobby helped us "buy" the car we needed and didn't try to "sell" us something else. Our questions were well answered. It was a busy evening, yet we were efficiently transferred to the next team member to complete the sale. We were given many options, but did not feel pressured to buy any more than what we felt we wanted. Bobby walked over to the facility where they had moved us to complete the paperwork to make certain we were happy. Bobby was rock em, sock em! More
by Happy Buyers
Employees Worked With
August 06, 2019
Oil Change service I came in without an appointment, and the service team was able to quickly service the car. When I arrived the wait time was around 1 1/2 hours, but I came in without an appointment, and the service team was able to quickly service the car. When I arrived the wait time was around 1 1/2 hours, but they were able to push it to around 45 min. More
by sanfordg90
Employees Worked With
Vince Mcdonald
August 06, 2019
Service Review I was able to reschedule my appointment to a day and time that worked for me and the service I received was good and my vehicle was ready when I neede I was able to reschedule my appointment to a day and time that worked for me and the service I received was good and my vehicle was ready when I needed it. More
by ambers
Employees Worked With
I don't remember who I worked with
August 06, 2019
very accomodating and did what we asked Got us in promptly. They found the root cause of the problem and ID'd areas we should take care of to lengthen the life of the car. Got us in promptly. They found the root cause of the problem and ID'd areas we should take care of to lengthen the life of the car. More
by clay.kalter
Employees Worked With
sorry don;t remember, but service agent was very helpful.
