
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Best Dealership Experience I just bought (8.10.19) a Certified 2017 Passat R Line, and had the best car purchasing experience I've ever had at a dealer. I really liked that I just bought (8.10.19) a Certified 2017 Passat R Line, and had the best car purchasing experience I've ever had at a dealer. I really liked that I was able to begin the process online via email with the Westside salesperson and looking at pics. This was especially useful because I was out of town while browsing vehicles, but I can imagine this would save lots of time for everyone. Next, my experience was extremely positive because of the Westside salesperson, Helton Cerquiera. Helton was very quick to respond via email and very upfront and communicative throughout the entire process. Moreover, Helton was genuinely interested in me and who I am as a person in order to find what best suits me in a car purchase. He looked out for my best interest on my trade in, even though the dealership would not make more money. Helton told me that he's not just the guy who sold me a car one day, but he's there for whatever I need for the duration of the vehicle I purchased, and he just came through on that in a big way today two weeks later (8.23.19). I cannot recommend Helton Cerquiera enough! More
Auto Repair Awesome service. Fast, Reliable, Honest. Best Case Scenario on what I was expecting which was a lot worse and more money. Was more then happy on the o Awesome service. Fast, Reliable, Honest. Best Case Scenario on what I was expecting which was a lot worse and more money. Was more then happy on the outcome. Will be coming back for future repairs *hopefully not too soon and for future car purchases which I will be making in the next year or two. More
Excellent Done early on a drive in. Good recommendations on body shop and re-ap of 3m product from rock chip. Good overall. Don't put a minimum on your revie Done early on a drive in. Good recommendations on body shop and re-ap of 3m product from rock chip. Good overall. Don't put a minimum on your review requirements..... More
Derek was a real gentleman. Derek was very busy when I needed service, but he made time to get me tended to is a speedy, courtesous fashion. The price was also very fair. I prom Derek was very busy when I needed service, but he made time to get me tended to is a speedy, courtesous fashion. The price was also very fair. I promise to be back. More
First time buyer Maura made my first time purchasing a new car seamless, easy to understand, with no unnecessary pushiness or sales pitches. I walked out as a happy cu Maura made my first time purchasing a new car seamless, easy to understand, with no unnecessary pushiness or sales pitches. I walked out as a happy customer with a new GTI, and will be coming back to Westside and Maura for many cars to come. More
Juri is the best! If you want to purchase a car from this dealership, request to work with Juri! He is extremely personable, communicates clearly, and has the best inte If you want to purchase a car from this dealership, request to work with Juri! He is extremely personable, communicates clearly, and has the best interest of the customer in mind. More
I'm not sure I was satisfied with the quote and the timeline of the work, which was a couple hours. My dissatisfaction comes from noticing a couple of hours after I was satisfied with the quote and the timeline of the work, which was a couple hours. My dissatisfaction comes from noticing a couple of hours after picking my car up, that some fluid is leaking. Can't tell what it is. Additionally, I drove on the freeway at 60 mph to pick up a friend and that friend noticed the hood of the car was not closed completely. Thats scary. Also, I asked to have tires checked. I assumed they would be filled with air, but there is a distinct pull to the right. And theres something wrong with my passenger side mirror. Had none of these issues before dropping the car off. I don't know what to think. At the bottom of this review are questions regarding friendliness and customer service. I interacted with about seven individuals. Three were friendly and actively helpful. The man who checked me in at the counter was courteous. The rest seemed annoyed with my presence, not greeting me and not giving any guidance about process and procedure in dropping off and picking up. This was frustrating because I had never been to the service center before. More
Great Service! Luther Westside Volkswagen was professional, friendly and prompt. They told me exactly what they were going to do as well as a price before they even Luther Westside Volkswagen was professional, friendly and prompt. They told me exactly what they were going to do as well as a price before they even worked on my car. They had the entire service complete by EOD and walked me through everything they did. Great experience and will definitely bring my car to this service center next time I need my car inspected! More
Thank you! Brought my 2011 Jetta Sportwagen in for service after my sunroof leaked. Several inches of water had accumulated and I basically needed a once over/fo Brought my 2011 Jetta Sportwagen in for service after my sunroof leaked. Several inches of water had accumulated and I basically needed a once over/for diagnostics to be run on my vehicle. Treyvon was very communicative and helpful throughout the process - I appreciated his attention to detail and honesty. I recently moved to Colorado for school but will be using Luther VW whenever I am back in Minnesota. Thanks again! More
Great experience! I was looking to get a Jeep Wrangler and started at the Jeep dealership in Hopkins... I felt like they weren't interested in helping me find the right I was looking to get a Jeep Wrangler and started at the Jeep dealership in Hopkins... I felt like they weren't interested in helping me find the right car for me, that my questions were annoying and they were a little condescending. They made me feel like I couldn't find a Jeep with the features I wanted or the price so I was prepared to move on BUT when I got home I looked for some other options and found one at a Volkswagen dealership of all places! Helton Cerqueira at Luther Westside Volkswagen got great reviews and looked super nice in his picture so I made a meeting with him for the next day. Everything from there was a breeze! I am now the owner of a 2019 Jeep Wrangler Sport!!! I was treated well at Luther and was glad I kept looking! Seriously go see Heltonand Vinve at Luther even if you're not looking for VW. More