
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,307 reviews
Nick Ciardelli was a pleasure to work with You have a great service manager as he listened to my concerns and managed my repair perfectly. From when I pulled In the service door To when we pick You have a great service manager as he listened to my concerns and managed my repair perfectly. From when I pulled In the service door To when we picked up the car the staff was kind and Friendly. More
Great Experience Great customer service! Helton was very knowledgeable, helpful, and down to earth. I enjoyed working with him, and I love my new VW Passat. They gave Great customer service! Helton was very knowledgeable, helpful, and down to earth. I enjoyed working with him, and I love my new VW Passat. They gave me a great deal and a great warranty. I couldn't be happier. I highly recommend Luther Westside and working with Helton. More
Purchase new Tiguan Our overall experience at Luther Westside has been amazing, everyone is friendly and easy to work with, and very attentive to our needs when purchasi Our overall experience at Luther Westside has been amazing, everyone is friendly and easy to work with, and very attentive to our needs when purchasing our new vehicle! Thanks to everyone! More
Above and beyond Happy with my new GLI! Such a sleek car with so many nice new features. Loved my 30th Anniversary GLI and was a little sad to trade it in, but the Happy with my new GLI! Such a sleek car with so many nice new features. Loved my 30th Anniversary GLI and was a little sad to trade it in, but the new one is just amazingly equipped. More
Speedy service Great service when I stopped in on my way home from work! I didn’t have an appointment and they worked me in, and was on my way in 40 minutes. Great service when I stopped in on my way home from work! I didn’t have an appointment and they worked me in, and was on my way in 40 minutes. More
Lacking in customer service Did not see clear signage about where/how to drop off car and was given the wrong information when I asked, which led to me having to walk around the Did not see clear signage about where/how to drop off car and was given the wrong information when I asked, which led to me having to walk around the building, carrying my son and his car seat. Most of staff seemed apathetic about offering customer service, even after I explained I'd never been here before. Tao, however, was very friendly and helpful, as were the employees inside of the service garage. I was also displeased because I was not told anything about the status of my vehicle at check out, only to come home and see in the paperwork that they had recommended a new pollen filter for my car. If I'd been told that before I picked up, or even when I was picking up, I could have had them change it out. Bottom line, I probably will be back because of location and the need to do maintenance at a dealership, but I was overall unimpressed. More
Recall Drove in and they handled the recall issue in less than 10 minutes. Everyone was very helpful and I received and e-mail confirmation of worked perform Drove in and they handled the recall issue in less than 10 minutes. Everyone was very helpful and I received and e-mail confirmation of worked performed so I did not have to wait. More
Parking brake repair Accurate estimate of cost provided in advance. Work done well/problem fixed. Also, _very_ much appreciated that my coupon for a discount on new winds Accurate estimate of cost provided in advance. Work done well/problem fixed. Also, _very_ much appreciated that my coupon for a discount on new windshield wipers was honored on 9/9, even though it had expired on 8/3. More
Friendly, full service Wow! What a great car-buying experience. After a few issues with my old car, they listened to my concerns, and kept their eye out for the make and mo Wow! What a great car-buying experience. After a few issues with my old car, they listened to my concerns, and kept their eye out for the make and model I wanted. When they found one it was so smooth and easy from test drive to answering my questions (even simple ones from someone who doesn't know a lot about cars!), to the paperwork, title, license and payment. Such friendly staff - it comes across how much they enjoy their work. More
Friendly and Genuine Service I came to the Luther Westside Volkswagen dealership not knowing very much about the different types of Jettas. Carole Jean helped me find exactly what I came to the Luther Westside Volkswagen dealership not knowing very much about the different types of Jettas. Carole Jean helped me find exactly what I needed and wanted. I felt that she truly cared about helping me, and I didn't experience any of the sales type pressure that can often be found at other dealerships. I am very happy with my Jetta SE, and would definitely highly recommend Carole Jean and Luther Westside VW. More