
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Smooth Process. From Start to finish the process of buying a car here was very smooth. The professionals at Luther will take care of you while buying a car. We had a From Start to finish the process of buying a car here was very smooth. The professionals at Luther will take care of you while buying a car. We had a hiccup with some logistics of the financing but Vince really helped us out and made it all work. It would have been nice to have a tour of the dealership though, maybe to have been shown where service is and where to go for parts or oil changes, but that is a minor thing. More
car repair everyone was professional as usual. I had some warning lights on and those were fixed along with some other things I didnt even know were wrong. I was everyone was professional as usual. I had some warning lights on and those were fixed along with some other things I didnt even know were wrong. I was gratful for my excellent warranty! Thanks again! More
Perfect buying experience This was the most enjoyable car buying experience of my life. I found Juri to be both knowledgeable and especially patient, letting me take all the ti This was the most enjoyable car buying experience of my life. I found Juri to be both knowledgeable and especially patient, letting me take all the time I needed to come to a decision. When it came time to talk financing, Brad Kreiss went the extra mile to make sure I understood my options and did so with absolutely no pressure. Thank you, Westside for a job well done! More
Top rate service center, and personal Your service center is top rate, and trustworthy, I would recommend them highly. The staff continued to monitor and keep me posted through out the day Your service center is top rate, and trustworthy, I would recommend them highly. The staff continued to monitor and keep me posted through out the day. I had overall a very good experience. More
Easy car buying exerpience Highly recommend working with Bobby at the dealership. Fast, friendly and knowledgeable. I contacted him online and he answered all my questions. Drov Highly recommend working with Bobby at the dealership. Fast, friendly and knowledgeable. I contacted him online and he answered all my questions. Drove from Madison WI to St. Louis Park and made the purchase and was done in 1.5 hours. Also, Vince McDonald was also very accommodating and articulate with the details of closing. I can see why you are winning in the market!! To improve I would invest capital into the waiting area with better seating, snacks, TV and the coffee was empty at 10:30am. Thanks More
Easy transaction, Rick was great to work with. Rick came highly recommended and didn't disappoint. Loving the car. Thanks for making the experience an enjoyable one. Easy transaction, Rick was grea Rick came highly recommended and didn't disappoint. Loving the car. Thanks for making the experience an enjoyable one. Easy transaction, Rick was great to work with. More
Great Trey is a great representative of your service area. As a note people generally do not like writing essays in a review. Give Trey a raise! Trey is a great representative of your service area. As a note people generally do not like writing essays in a review. Give Trey a raise! More
I bought a Volkswagon Jetta I thought Bobby did a wonderful job of getting everything set up - the car was ready, the finance manager was extremely helpful and overall buying the I thought Bobby did a wonderful job of getting everything set up - the car was ready, the finance manager was extremely helpful and overall buying the car was a breeze!! I would definitely go back! More
Better than last time My first experience at this location was horrible and I thought I’d never be back. I gave it a second try due to location convenience and it was a muc My first experience at this location was horrible and I thought I’d never be back. I gave it a second try due to location convenience and it was a much better experience. My service manager walked me through what I needed to get done and was very patient with my questions. More
Poor communication I recieved a text asking about my service with an email for "Nick" for questions/concerns. Nick did not bother to respond. Your company sends me frequ I recieved a text asking about my service with an email for "Nick" for questions/concerns. Nick did not bother to respond. Your company sends me frequent surveys and I always fill them out with a positive response. Yet this 1 time that I am dissatisfied, your company shows no accountability. Additionally, while waiting several hours to have my car serviced, I witness an argument between a customer and employer in the waiting room. Your employer was speaking much louder than the customer. He should have asked to talk with the customer privately, or at least lowered his voice. This experience is not the usual quality I have experienced in the past More