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Luther Westside Volkswagen

St. Louis Park, MN

4.8
5,307 Reviews
For over 50 years, Westside Volkswagen has provided residents of St. Louis Park and the surrounding area with award-winning service. We are one of the nation's largest Volkswagen dealers, so you know you're getting a quality experience when you shop with us. Our friendly staff loves to sell and service Volkswagens, and we look forward to using our knowledge and experience to help you find your perfect car. At Westside VW, our customers come first. We work hard so that you are well taken care of. Whether you are interested in a new or pre-owned car, we want to help you get the most for your hard-earned money. Let us help you find exactly what you're looking for! When you buy a vehicle from Westside VW, your purchase comes with an added bonus of discounts and warranties. It's called the Luther Advantage and we think it's a pretty good deal, but you can check it out for yourself to learn more about why it pays to become part of the Luther family! We're proud to be a part of the St. Louis Park community and we love to support it through volunteering and fundraising efforts. As a part of the Luther Automotive Group family, we also recycle used oil, oil filters, antifreeze, batteries, tires and sheet metal. Whether you know exactly which car you want or have no idea where to start looking, give us a call at 952-377-4100 and we can answer all your questions. You can set up a time for us to have your perfect car ready for a test drive and then visit us at 2370 Hwy 100 South, St. Louis Park, Minnesota. Connect with us on Facebook, Twitter, YouTube and Google+. We look forward to serving you!
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2370 Minnesota 100

St. Louis Park, MN

55416

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Showing 5,307 reviews

October 11, 2019

Great Experience I scheduled a morning service appointment for my VW Jetta. Dillon was great to work with from the time I pulled into the service station till I left t More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Case
October 11, 2019

expensive Nothing on the bill mentioned how many hours the repair took. $872 for labor.I suspect your concealing something? $34.93 for environmental disposal? More

by CHRISINGRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
treyvon,allen
Oct 28, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your most recent service visit to Westside Volkswagen, it helps greatly to fine tune our service to meet your distinct needs. With regard to pricing we have a grid labor system in place and price all labor hours through an industry recognized labor guide. We are a price match grantee store also where we will match any competitors price when comparing apples to apples. We are always "checking" our prices in hopes of being the most competitive and efficient means for you to service your Volkswagen and always want you to find the value in our work. In this case it seems that was not the case and I wanted to apologize. Should further resolution be needed, you have further questions, or need to discuss further don't hesitate to reach out to me directly. Your business and your trust with your vehicle mean a great deal to me and I would hope to keep earning both in the future. Thank you! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

October 11, 2019

Maintenance Visit We have only owned VW/Audi vehicles since 2001, which has included purchasing and services some of these vehicles at Westside. In all honesty, I wish More

by Brown343
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Nortz
October 11, 2019

Great Service (no pun intended) Parker in the service department was incredibly knowledgeable and kept me informed throughout the entire time my Tiguan was in the shop. He went above More

by CAMILLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parker
October 11, 2019

Outstanding, as always! I find the employees at Westside to be friendly, personable, knowledgeable, and outstanding. Thank you for the continued service to my vehicle. You More

by tgosullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
October 10, 2019

New tires Very pleased with the tire brands offered and the discounted price. Stress free transaction for me. New tires professional installation and alignment More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
October 10, 2019

Friendly honest sales team! I would highly recommend this dealership to anyone who is looking for a car and wants to forgo the old car dealership stereotypes. The sales team is k More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Daly, Helton Cerqueira
October 10, 2019

Turned a bad situation into a positive experience There was some miscommunication on the amount of time they would need my vehicle and instead of sending me away to return on a different day, I was of More

by STEVERICHTER2.0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Good communication from Treyvon while my vehicle was in the shop, Rick Tedesco
October 10, 2019

Service at 40,000 miles As usual everything that happened was very good. The work was performed in a short time and the service department was expecting me when I arrived. More

by vgluss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon
October 10, 2019

Needed new tires mounted on spare set of wheels in the trunk The tire order I placed online was not transferred to Westside VW, so when i dropped off the car, they only put the wheels in the trunk on the car, an More

by karl.noelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
asdf
Oct 12, 2019 -

Luther Westside Volkswagen responded

Thank you for taking the time to review your most recent service visit to Westside Volkswagen as it serves for us to improve and serve you better. From this mishap the tire ordering process has been changed and I can assure you that it will never happen again. None the less, I wanted to apologize for this inconvenience as we know your time is valued and I'm very sorry. Your business and trust with your vehicle mean a great deal to me and I hope to continue earning both in the future. Should further resolution be needed or you have any questions please don't hesitate to reach out to me directly. Thank you again! Rick Tedesco Service Manager Westside Volkswagen 952-374-0770

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