
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Great Experience I scheduled a morning service appointment for my VW Jetta. Dillon was great to work with from the time I pulled into the service station till I left t I scheduled a morning service appointment for my VW Jetta. Dillon was great to work with from the time I pulled into the service station till I left that morning. The services performed on my car were quick and the communication was great. Next time I visit I want to work with Dillon! More
expensive Nothing on the bill mentioned how many hours the repair took. $872 for labor.I suspect your concealing something? $34.93 for environmental disposal? Nothing on the bill mentioned how many hours the repair took. $872 for labor.I suspect your concealing something? $34.93 for environmental disposal? i recycle lots of stuff. Exactly what am I paying for? Are you marking this up too. Not impressed. More
Maintenance Visit We have only owned VW/Audi vehicles since 2001, which has included purchasing and services some of these vehicles at Westside. In all honesty, I wish We have only owned VW/Audi vehicles since 2001, which has included purchasing and services some of these vehicles at Westside. In all honesty, I wish I could say Luther Westside is good enough to earn our trust and loyalty, as this would make it much easier as a consumer. Our most recent visit was for 10K mile maintenance on a 2018 Jetta. The bill for this was $168, surprisingly exceeding the cost of my wife's most recent Audi A4 maintenance, which includes a video walk-around of the technician explaining everything that was done and the condition of the car. In February, we had our 10K maintenance performed on a 2017 Jetta GLI at a different Luther VW dealer. The bill for this was $109. More
Great Service (no pun intended) Parker in the service department was incredibly knowledgeable and kept me informed throughout the entire time my Tiguan was in the shop. He went above Parker in the service department was incredibly knowledgeable and kept me informed throughout the entire time my Tiguan was in the shop. He went above and beyond. More
Outstanding, as always! I find the employees at Westside to be friendly, personable, knowledgeable, and outstanding. Thank you for the continued service to my vehicle. You I find the employees at Westside to be friendly, personable, knowledgeable, and outstanding. Thank you for the continued service to my vehicle. You are all appreciated! More
New tires Very pleased with the tire brands offered and the discounted price. Stress free transaction for me. New tires professional installation and alignment Very pleased with the tire brands offered and the discounted price. Stress free transaction for me. New tires professional installation and alignment fit within my budget. More
Friendly honest sales team! I would highly recommend this dealership to anyone who is looking for a car and wants to forgo the old car dealership stereotypes. The sales team is k I would highly recommend this dealership to anyone who is looking for a car and wants to forgo the old car dealership stereotypes. The sales team is knowledgeable, honest and genuinely cares about finding you the right vehicle, without any pressure. From the sales team, to the manager, to the body shop, to the finance team, everyone had a very high level of professionalism. Overall, this dealership is the place to go for your next used vehicle!! More
Turned a bad situation into a positive experience There was some miscommunication on the amount of time they would need my vehicle and instead of sending me away to return on a different day, I was of There was some miscommunication on the amount of time they would need my vehicle and instead of sending me away to return on a different day, I was offered a loaner car, which gave them the time they need to do the repair properly and made it convenient for me to leave the vehicle at my current appointment. More
Service at 40,000 miles As usual everything that happened was very good. The work was performed in a short time and the service department was expecting me when I arrived. As usual everything that happened was very good. The work was performed in a short time and the service department was expecting me when I arrived. Thanks to all involved. More
Needed new tires mounted on spare set of wheels in the trunk The tire order I placed online was not transferred to Westside VW, so when i dropped off the car, they only put the wheels in the trunk on the car, an The tire order I placed online was not transferred to Westside VW, so when i dropped off the car, they only put the wheels in the trunk on the car, and the existing wheels in the trunk. I had wanted new tires mounted on my spare set of winter steelies. Kind of a funny screw up with the system. Nobody's fault really, but an idea would be to make sure the order is passed down from the online ordering website to the dealership doing the install. (Not sure the name of the people i worked with) More