
Luther Westside Volkswagen
St. Louis Park, MN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 PM - 4:30 PM
Sunday Closed
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Entire experience was easy-going, zero pressure, completely transparent. Helton was knowledgeable about not just the model I was interested in (and various trim levels) as well as other comparable m completely transparent. Helton was knowledgeable about not just the model I was interested in (and various trim levels) as well as other comparable models, and had insightful feedback about the different options and years it was available. More
While it took longer than I expected. The experience overall was good. I wouldn't say "no pressure" but less than the average car dealer pressure. The process was easy and smooth. The experience overall was good. I wouldn't say "no pressure" but less than the average car dealer pressure. The process was easy and smooth. More
This was my 3rd Volkswagen purchase at Luther Westside Volkswagen and 3rd time working with Maura Broucek. As usual, Maura is awesome to work with. She took the time to let me test drive the Taos & Tiqu Volkswagen and 3rd time working with Maura Broucek. As usual, Maura is awesome to work with. She took the time to let me test drive the Taos & Tiquen so I could get the SUV experience and I also test drove a Jetta. I was exploring new and used VW's to purchase. Maura also spent lots of time with me going over all the new features that were new to me which I totally appreciated. When my new plates came in she even put them on for me. She also takes random questions after the sale is complete... very professional and much appriecated! More
Fabulous car-buying experience. Helton and the staff are incredible with whom to work. They all went and go that extra mile. Helton and the staff are incredible with whom to work. They all went and go that extra mile. More
Helton is kind, patient and works with you to find you the best vehicle based on your needs and budget. the best vehicle based on your needs and budget. More
Horrible experience! ! We had service done and asked if we could get a courtesy car, due to hail damage they said all cars were out being serviced but he would see if he c ! We had service done and asked if we could get a courtesy car, due to hail damage they said all cars were out being serviced but he would see if he could get a rental approved to be covered from the manager. My son was brought to the rental car company where I met him due to him being autistic and not having a credit card. I asked why they needed a credit card if it was covered a d they said they require a $50 deposit and it would be credited once the car was returned, I didn'tsign anything sayingI wouldbe payingfor this car. Volkswagen called when the work was done and had me leave the rental with them, I later discovered my card was charged almost $600 and immediately called the rental car company thinking there was a mistake and was told that Luther Volkswagen St. Louis Park refused to sign what was needed after several attempts from the rental car company. I was able to find out that this has been done to several people and now I am forced to seek legal help. Volkswagen was not helpful and completely denied saying they would pay and it is only covered with warranty work (another thing that was never told to me) fortunately I was able to get hold of others that have gone through this and will help me prove my case but please think twice about using this dealership for any service, when they do things like this I just wonder what else they are being dishonest with. More
Very good service and efficient, just take one day to dispose my junk car and lease a new one. dispose my junk car and lease a new one. More
Helton and Rick did an amazing job for our family . . . . . again, this is our 2nd Passat and we can't say enough great things about the Luther Family and their products. . . . . again, this is our 2nd Passat and we can't say enough great things about the Luther Family and their products. More
They were very accommodating with the test drive, having my dog in while we went through the purchase process, and letting me move remove everything from my trade-in vehicle. my dog in while we went through the purchase process, and letting me move remove everything from my trade-in vehicle. More