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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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July 28, 2022

The service writer, Casey VanDorn does an excellent job in explaining the work which was completed. The mechanics get the job done to my satisfaction. Overall- Excellent staff!! More

by Reed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Luther St. Cloud Honda responded

Your kind words about Casey and the rest of our Team are greatly appreciated. We strive for 100% customer satisfaction. Thank you for choosing Luther St. Cloud Honda!

July 27, 2022

Very friendly staff great mechanics service department is great to deal with friendly and easy to talk to . More

by Ldpozorski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words about our Team. Customer satisfaction is very important to us. We appreciate your business, and look forward to seeing you again!

July 27, 2022

Dane was very helpful with helping us problem solve through our repairs. He has always been honest with us regarding any repair. More

by watkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther St. Cloud Honda responded

Glad to hear that Dane has earned your business by always honest and helpful. Thank you so much for choosing Luther St. Cloud Honda!

July 27, 2022

Everyone was incredibly helpful and respectful, especially Dane. He did a fantastic job with communicating throughout the whole process! More

by SIERRA.BARTEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther St. Cloud Honda responded

Your kind words about Dane and the rest of our Team mean alot to us. We are happy that you choose Luther St. Cloud Honda for your vehicle needs. We look forward to seeing you again!

July 27, 2022

Very thorough explanation of services. Dane went out his way to thank me for coming in even though he was dealing with his next client. More

by Paulaschaef.0892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Luther St. Cloud Honda responded

Paula it's great to hear that Dane made sure to let you know that your business is important to us. Thank you for choosing Luther St. Cloud Honda!

July 26, 2022

Great communication on addressing the concern as well as the timing on when the needed part was to arrive. More

by schroeder.kurt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Luther St. Cloud Honda responded

Kurt it's great to hear that our Team kept you informed about your vehicle. Customer satisfaction is very important to us. Thank you for your business.

July 26, 2022

Thank you to the outstanding St Cloud Honda Service team members as I was enroute to pick up my daughter and her friend at Trout Lakes camp... and one hour away from St Cloud my Honda Ridgeline had a system More

by Dawn.reinicke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Luther St. Cloud Honda responded

We are humbled by your kind words about our Team. We strive for 100% customer satisfaction. It's great to know that they were able to get you back on the road to pick up the girls from camp. Thank you so much for your business.

July 26, 2022

Everyone is always very friendly and helpful, especially Stacy, Casey, and Dane, who I deal with the most. More

by pjgranlund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your kind words about our Team. Your business is important to us. We look forward to seeing you again!

July 26, 2022

Casey took great care of us when we needed a helping hand. I had to deal with a breakdown an hour out of town and things went very smoothly. More

by Jwt323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Luther St. Cloud Honda responded

Glad to hear that Casey took great care of you. Nice to know that Casey handled everything smoothly. Thank you for your business.

July 26, 2022

Fantastic fast service. Everyone was so friendly! Even the people who were not working with me were great. More

by LMHILTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Luther St. Cloud Honda responded

We're happy to hear that our Team provided you with a 5 star experience! We appreciate your business.

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