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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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August 22, 2022

The service was good and quick. The update on my cars needed tuneups was welcome. Nice staff and the car wash was a nice bonus. More

by JTHEILER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

We're happy that our Team got you back on the road quickly. We appreciate your business, and look forward to seeing you again!

August 22, 2022

They went above and beyond to take care of my needs. The repairs were under warranty but it was still done earlier than expected at lower cost than expected. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team took great care of your vehicle, and completed the repair earlier than expected. Thank yiou for your business. We look forward to seeing you again!

August 21, 2022

They went way above and beyond anyone's expectations. Even when the vehicle was not purchased through them, and gave you a really nice loaner. And actually took the time to look into why the vehicle engi More

by Lokerman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

It's so nice to know that our Team took time to ensure that your concern was correctly diagnosed, and the repair done to fix the issue. Thank you for your business!

August 21, 2022

The truck was clean, but not like a new truck should be. I needed to polish out the smears in the trim, mats weren’t down and usually there would be paper mats on floor. And as soon as I left I had to turn More

by galldeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan Kollar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's nice to know that you will be back for your maintenance needs. We appreciate your business!

August 20, 2022

Got my daughter's car all ready for her driver's test. Awesome service! Thanks! More

by shacolwal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy it was a 5 star experience! We look forward to seeing you again!

August 20, 2022

You need to examine the invoice before paying to ensure it is correct for sure More

by SANDYL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Great customer service. Very clean, inviting place to wait. Suggestions for additional service needs, but not pushy salespeople. More

by Jolson77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words, and your business. We look forward to seeing you again!

August 20, 2022

I always receive a thorough inspection of my vehicle and the service people are always polite and friendly. More

by lindasartell
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

It's nice to hear that our Team takes great care of you! Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

August 19, 2022

Dealer was very quick and did a complete job. The service writer was great in the communications related to the service. More

by Bugmikef99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

We appreciate your kind words. Thank you for your business!

August 19, 2022

Outstanding service from Dane. Explained options and communicated very well. Clean, comfortable no pressure environment. Great to have option for loaner/rental since we come from o More

by Sammyb75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Luther St. Cloud Honda responded

It's nice to know that Dane provided you with a positive experience. Thank you for your business!

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