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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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September 16, 2022

Good people. Very helpful and informative. Definitely will go back and recommend them. Keep up the good work! More

by Rickyjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Luther St. Cloud Honda responded

Thank you for your kind words. We look forward to seeing you again!

September 16, 2022

Replaced the defect battery without charge and the service was fast and excellent! Was treated with respect. More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Luther St. Cloud Honda responded

Tony it's great to hear that our team got you back on the road quickly and treated you with respect. Thank you for your business!

September 15, 2022

Wonderful people, very helpful. Buying a vehicle was great, only thing we didn't get an owners manual. Let them know and was told a new one was $100. More

by wielen63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your business, and look forward to seeing you again!

September 15, 2022

The service advisor was very accommodating. Although I arrived early for my appointment, he accommodated me well. The service was superb! More

by Jayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Luther St. Cloud Honda responded

Jayson it's nice to know that Casey was accommodating and your service was superb! Thank you for choosing Luther St. Cloud Honda! We look forward to seeing you again!

September 14, 2022

The people are nice and knowledgeable and nice waiting area. Also love the machine when you drive in that checks tread and alignment. More

by c_knapton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Luther St. Cloud Honda responded

You kind words about our Team mean alot to us. Thank you for your business. We look forward to seeing you again!

September 14, 2022

Quick service. Courteous efficient staff. Comfortable waiting area. Right amount of text reminders and updates More

by pr4willmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Luther St. Cloud Honda responded

We're happy that our Team got you back on the road quickly. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

September 14, 2022

Non responsive too chipped paint on new vehicle. The service person took pictures of it and said a manager would call me. It’s still under warranty. I haven’t received a phone call. More

by jj4057197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
September 13, 2022

Clean, friendly, get service that went the extra mile. Easy to work with, very accommodating. Waitng area was comfortable which also had refreshments and snacks. More

by lgasow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your business, and look forward to seeing you again!

September 12, 2022

Service staff is always very helpful. Upfront pricing and not pushy about things you may not need. Wait times are reasonable. More

by PAMHOESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Luther St. Cloud Honda responded

Pam glad to hear that our Team is always helpful, and not pushy. We strive for 100% customer satisfaction. Thank you for your business. We look forward to seeing you again!

September 11, 2022

This dealership cares about their customers! I doubt if any dealership shows as much friendliness overall to the customer. I always feel good when I leave after interacting with the Luther pers More

by REEVES3510
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Jansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Theisen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Luther St. Cloud Honda responded

We are humbled by your kind words about our Team. Customer satisfaction is very important to us. Thank you for your business!

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