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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 09, 2022

They always make sure I understand what they are servicing and also the cost ahead of time. More

by KBONNIE1255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall his name
Nov 10, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team communicates pricing and timelines. Customer satisfaction is very important to us. Thank you for your business!

November 09, 2022

They staff were friendly, efficient and knowledgeable. The waiting area was nice and clean too. More

by honekbeth7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's nice to hear that you had a 5 star experience. We look forward to seeing you again!

November 08, 2022

Prompt, courteous and efficient service and good communication about my vehicle, all in a first-rate facility, made for a great customer experience! More

by AccordOwner2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther St. Cloud Honda responded

Your kind words about our Team mean so much to us. We appreciate your business, and look forward to seeing you again!

November 08, 2022

Excellent service easy to schedule maintenance and service representatives provide excellent recommendations. Thank you very much More

by dgjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Luther St. Cloud Honda responded

We're happy to hear that our Service Team takes great care of you! Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

November 07, 2022

My service was quick, informative & staffing is always friendly. I’ll continuously trust my car is in good hands when I come in. More

by Casey Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Luther St. Cloud Honda responded

Casey thank you for sharing about your recent visit. It's nice to know that our Service Team has earned your business. We look forward to working for you!

November 05, 2022

They caused $650 worth of damage to my car that I had to bring to my original dealership to fix. More

by annikadean01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Fransen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2022

Their team is wonderful and very helpful in explaining everything. They go out of their way to keep you updated. More

by Rusty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther St. Cloud Honda responded

Rusty we appreciate your kind words about our Team . Customer satisfaction is very important to us. We look forward to seeing you again!

November 05, 2022

Great service and very helpful . Helped us get 2 new tires after a blowout. Had to drive back to northern Illinois and you guys really came through. More

by ordsbn67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team was able to assist you with your tire issue. Thank you for your business!

November 05, 2022

Great communication on my issues on the Pilot. Got it finished up alot faster then I anticipated. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther St. Cloud Honda responded

Michelle it's nice to know that our Team made sure to keep you informed on your vehicle's progress, and got you back on the road in a timely manner. Thank you for choosing Luther St. Cloud Honda!

November 05, 2022

Great service, it was fast and easy and everyone was very friendly. Thank you Luther Honda! More

by BECKYM51192
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Luther St. Cloud Honda responded

Becky it's nice to know that our Team got you back on the road quickly. Thank you for your business!

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