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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 17, 2022

I’ve been working with Luther Honda St. Cloud for 10+ years and have never been let down. Recently had major issue with vehicle so called trusted service advisor, Dane. He’s always been str More

by JDZIMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Luther St. Cloud Honda responded

Thank you for your loyalty to our Dealership. It's nice to know that Dane has earned your business. We appreciate your business, and look forward to working with you for many more years!

November 16, 2022

I have come to expect the Great service as usual! Highly recommend Luther St. Cloud Honda More

by RickGr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's nice to know that you would recommend us. We appreciate your business!

November 16, 2022

Friendly service, coffee, snacks,and a kid's waiting room to keep my toddler busy while we wait. More

by bassmari01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Fransen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Luther St. Cloud Honda responded

We appreciate your kind words. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

November 16, 2022

The customer service representatives I worked with were overall very good. I appreciated that they took the time to explain what was wrong with my car when I asked questions about certain procedures. More

by ju23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Luther St. Cloud Honda responded

It's nice to hear that Jimmy made sure to keep you informed and explain what was being done to your vehicle. Thank you for choosing Luther St. Cloud Honda!

November 15, 2022

We were greeted promptly as soon as we drove in. We were able to get a oil change on short notice and had our alignment checked and talked to Keith about our Hankook tires wearing unevenly, still not More

by HANKVANERP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Luther St. Cloud Honda responded

Hank thank you for sharing about your recent visit. We look forward to seeing you again!

November 14, 2022

The dealership was able to get me in early and preformed my service to my expectations. More

by jasonhanson91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH DUANE SCHMELING
Nov 14, 2022 -

Luther St. Cloud Honda responded

Jason it's nice to know that Keith was able to get you in early for your appointment. Thank you for your business. We look forward to seeing you again!

November 14, 2022

Ricky Parker was easy to work with, as was Brian in the finance department! Smooth transaction and willing to go the extra mile to remedy a cosmetic issue on my new (used) vehicle! More

by penelope.tower
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Parker Jr.
Nov 14, 2022 -

Luther St. Cloud Honda responded

It's so nice to hear that Ricky and Brian took great care of you! Your business is important to us. Thank you for choosing Luther st.Cloud Honda!

November 14, 2022

Great service that was done very quickly. Nice staff. Easy to drive in and drive out of the nicely heated room. More

by stephens.321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Luther St. Cloud Honda responded

It's nice to hear that our team got you back on the road quickly. We appreciate your business!

November 13, 2022

The repair request was to improve the cars breaking capability as the break pedal operation was soft thus poor breaking. I explained to the service tech what the problem was and explained to her to tel More

by CALLA.GROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Luther St. Cloud Honda responded

It's nice to hear that our Team listened to you, took their time to make sure that your brake repair was done correctly. Customer satisfaction is very important to us. Thank you for your business!

November 13, 2022

They do a great job, seem very fair on pricing for service. I would recommend. More

by Jl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Luther St. Cloud Honda responded

We're happy that you would recommend us! Thank you for your business. We look forward to working for you again!

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