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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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January 18, 2023

This is where I bought my car and I love the people who work there. More

by smpickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Luther St. Cloud Honda responded

Thank you for your kind words! Customer satisfaction is so important to us. We look forward to working with you again!

January 18, 2023

Very low pressure knowledgeable salesman. Very good selection of the vehicle type I was looking at. More

by denblom7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Parker Jr., Mark Hieb
Jan 19, 2023 -

Luther St. Cloud Honda responded

It's nice to know that Ricky didn't pressure you . Your business is important to us. We look forward to seeing you again!

January 17, 2023

Able to schedule service promptly. Friendly and professional. Even offered to give rain check for future car wash as mine was clean. More

by MRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Luther St. Cloud Honda responded

We're happy that our Team provided you with a 5 star experience! Customer satisfaction is very important to us. Thank you for your business!

January 16, 2023

Came from out-of-state and they were able to fit me between Christmas and New years More

by Crbirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Luther St. Cloud Honda responded

It's nice to hear that our Team was able to assist you with your vehicle. We appreciate your business!

January 16, 2023

Clean, on time, and looks at past behavior to frame up conversation - good at explaining the service in a simple way and give options More

by TMJJACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Luther St. Cloud Honda responded

It's nice to hear that our Team communicated and explained what was being done and why. Thank you for choosing Luther St. Cloud Honda!

January 15, 2023

For the price they are charging, they should have checked tire pressure with alignment, inspection, and tire rotation service. They were all low the following day, meaning they didn't get checked. I'm going More

by zl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

My purchased vehicle, has water in the Windshield washer reservoir, instead of windshield washer fluid. It was frozen on the snowy day I purchased the vehicle, so I could not clean the windshield. It's obvi More

by bheinz2009
Recommend Dealer
No
Employees Worked With
Pat Doroff
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Walsh
January 15, 2023

Why do you keep sending the same survey for the same service that I already answered? More

by Tamlmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

The service advisor Dane was excellent. They didn’t get it right in the diagnosis the first time on my repair, but were more than fair in compensation for it when they found the true cause More

by JEFF120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Luther St. Cloud Honda responded

It's great to hear that Dane was able to provide you with a positive experience. Your business is important to us. We look forward to working for you again!

Jan 16, 2023 -

JEFF120 responded

Thank you

January 14, 2023

Good service at fair prices. Courteous customer service and clean waiting room area with tv service More

by PKAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Luther St. Cloud Honda responded

We appreciate your kind words. Customer satisfaction is important to us. Thank you for your business!

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