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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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March 04, 2023

clean and convenient drop off and pick up area, very professional, very nice loaner car. More

by CURT.DECKER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Luther St. Cloud Honda responded

We appreciate your kind words. Thank you for your business!

March 04, 2023

Always on time, great customer service staff and we always appreciate the free car wash. More

by di
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Luther St. Cloud Honda responded

Glad to hear that our Team keeps on schedule! Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

March 04, 2023

Jimmy was friendly and competent; willing to answer questions and finished work quickly and efficiently. More

by CATHERINESCHOLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Luther St. Cloud Honda responded

Catherine your kind words about Jimmy mean so much to us. Customer satisfaction is very important to us. Thank you for your business!

March 03, 2023

Excellent customer service and professionalism. Provided clear explanation of needed/required work and continued to update while waiting for service to be completed. More

by upnorth.jeanclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy that you had a 5 star experience! We appreciate your business, and look forward to seeing you again!

March 02, 2023

The service department did a great job listening to me describe my problem. I couldn't determine the source. They assessed the problem, and couldn't pin point it either. The possibilities matched mine. More

by rrwillhite
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We appreciate your business!

Mar 02, 2023 -

rrwillhite responded

Here is my email address: rrwillhite@gmail.com Per your request.

March 02, 2023

Todd did an excellent job as a sales person. No pressure to buy or add different options More

by Djseavert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Jr.
Mar 03, 2023 -

Luther St. Cloud Honda responded

Glad to hear that Todd didn't pressure you. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

March 01, 2023

Fast service, friendly staff, great experience. I will be very happy to come back for my cars future services. More

by K.bruzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Luther St. Cloud Honda responded

Glad to hear that our team has earned your business. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

February 28, 2023

Staff were very helpful, courteous and tries to make sure I was happy and felt heard throughout the entire process. I highly recommend them. More

by nancy.heise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hieb
Feb 28, 2023 -

Luther St. Cloud Honda responded

We're happy that our Service team took great care of you! Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

February 27, 2023

They were nice to work with. Accommodating to my needs of needing a car longer than expected. More

by katiekosc
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Luther St. Cloud Honda responded

Glad to hear that our Team took great care of you. Customer satisfaction is very important to us. Thank you for your business!

February 27, 2023

Your service department has been reliable and exceeds expectations, Dane and others go the extra distance to properly our 2006 Civic. More

by Russell Camp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
4.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Luther St. Cloud Honda responded

Your kind words about our Service Team mean alot to us. Glad to hear that they take great care of your Civic. Thank you for your business!

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