Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews of Luther St. Cloud Honda - Service Center
Lacking customer service Casey lacked compassion on Monday morning. I forgot my drivers license and was told there was nothing he could do to help me, so I wouldn’t have had t Casey lacked compassion on Monday morning. I forgot my drivers license and was told there was nothing he could do to help me, so I wouldn’t have had to drive back home to get it. Ended up an hour late to work. I feel a little empathy would have went a long way with me. I do not feel valued as a customer, and for that I will not be returning. More
Awesome... Happened upon this dealership a few years ago after driving a Honda back from AZ. I was having some issues and Corey in service department was more t Happened upon this dealership a few years ago after driving a Honda back from AZ. I was having some issues and Corey in service department was more than helpful and took care of my situation very quickly! Since then I have purchased another Honda and am so satisfied with the vehicle as well as the ‘full service’ service I get! More
Amazing Survey Great Seevice by Luther St. Cloud Honda. They were able to help me bring my car back to great conditions. They did above and beyond with their service Great Seevice by Luther St. Cloud Honda. They were able to help me bring my car back to great conditions. They did above and beyond with their service and hospitality. Despite having a non-Honda vehicle they were able to fix my car quick, cheap and easy. Definitely would come back again for yearly service checks. Stacey did a phenomenal job. More
Repaired my car’s valve when it gave way on my road trip. Attention to detail plus solid customer service means I’m likely to return. I’m not a routine customer; my dealership is in northern MN. But St Cloud’ Attention to detail plus solid customer service means I’m likely to return. I’m not a routine customer; my dealership is in northern MN. But St Cloud’s Luther Honda team has my attention & appreciation. I also appreciated the women who helped me. Stacey (in service) was attentive & “knew her stuff” while Maddie (in sales) answered my questions thoroughly & with humor. I really like having another woman help with my car quests; bring more onto your staff. More
Oil change Had Honda CRV in for oil change, tire rotation, and new air filters. Work wa done in a timely and completely satisfactory. Very happy with this servic Had Honda CRV in for oil change, tire rotation, and new air filters. Work wa done in a timely and completely satisfactory. Very happy with this service. More
Pleasant experience I had a pleasant experience on my first visit to this dealership. I appreciate that Stacey kept me updated when she realized service was taking longer I had a pleasant experience on my first visit to this dealership. I appreciate that Stacey kept me updated when she realized service was taking longer than the time she initially quoted me. More
Oil change, tire repair and rotation. Service people were super nice and repairs and service were done quickly. Gentlemen doing shuttle were very helpful and very prompt in their delivery Service people were super nice and repairs and service were done quickly. Gentlemen doing shuttle were very helpful and very prompt in their delivery and pickup. More
Thanks Dean Thanks for your help! I appreciate you taking a look at my tires and recommending new ones. I’ll be in Tuesday for my new tires and alignment :) Thanks for your help! I appreciate you taking a look at my tires and recommending new ones. I’ll be in Tuesday for my new tires and alignment :) More
Top notch service. I was leaving ona long trip in 24 hours. I had a unknown noise coming from my left rear wheel. I called Luther they took me in without an appointment. I was leaving ona long trip in 24 hours. I had a unknown noise coming from my left rear wheel. I called Luther they took me in without an appointment. They diagnosed the problem and had me on my way in less than an hour. I am very grateful to them for their service. More
First time service experience I was happy with my experience. They were prompt and courteous. They even had a shuttle ready for me even though I didn’t schedule it. I felt like I was happy with my experience. They were prompt and courteous. They even had a shuttle ready for me even though I didn’t schedule it. I felt like they took very good care of my car. More