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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 15, 2018

Lacking customer service Casey lacked compassion on Monday morning. I forgot my drivers license and was told there was nothing he could do to help me, so I wouldn’t have had t More

by JENNYANDBRANDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

Awesome... Happened upon this dealership a few years ago after driving a Honda back from AZ. I was having some issues and Corey in service department was more t More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2018 -

Luther St. Cloud Honda responded

We are happy that you happened upon us, and that we were able to help out. Thank you for your loyalty. We look forward to seeing you again!

November 15, 2018

Amazing Survey Great Seevice by Luther St. Cloud Honda. They were able to help me bring my car back to great conditions. They did above and beyond with their service More

by jsoria32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Luther St. Cloud Honda responded

We are so happy that everything worked out great for you on your recent visit.! We look forward to seeing you again. Thank you for your business!

November 14, 2018

Repaired my car’s valve when it gave way on my road trip. Attention to detail plus solid customer service means I’m likely to return. I’m not a routine customer; my dealership is in northern MN. But St Cloud’ More

by Linda Erceg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madeline "Maddie" Moore
Nov 15, 2018 -

Luther St. Cloud Honda responded

Thank you for the compliments about Stacey and Maddie. We are happy that they were able to answer your questions, and make your experience a positive one! We look forward to seeing you again!

November 14, 2018

Oil change Had Honda CRV in for oil change, tire rotation, and new air filters. Work wa done in a timely and completely satisfactory. Very happy with this servic More

by KRUEGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 15, 2018 -

Luther St. Cloud Honda responded

Thank you for choosing our service center. We appreciate your business and your time to write this 5 star review! We look forward to seeing you again!

November 11, 2018

Pleasant experience I had a pleasant experience on my first visit to this dealership. I appreciate that Stacey kept me updated when she realized service was taking longer More

by PBGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Luther St. Cloud Honda responded

We're happy to hear that your first visit to our dealership went well. Stacey is an asset to our service team, great to hear that she kept you updated. We look forward to seeing you again! Thank you for this 5 star review!

November 11, 2018

Oil change, tire repair and rotation. Service people were super nice and repairs and service were done quickly. Gentlemen doing shuttle were very helpful and very prompt in their delivery More

by Cheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Luther St. Cloud Honda responded

We appreciate the compliments about our service center and shuttle service. We thank you for your business.

November 10, 2018

Thanks Dean Thanks for your help! I appreciate you taking a look at my tires and recommending new ones. I’ll be in Tuesday for my new tires and alignment :) More

by fink1wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Luther St. Cloud Honda responded

We're glad that we could help out with your tire issue. We look forward to seeing you on Tuesday!

November 10, 2018

Top notch service. I was leaving ona long trip in 24 hours. I had a unknown noise coming from my left rear wheel. I called Luther they took me in without an appointment. More

by Bruce449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Luther St. Cloud Honda responded

Bruce we are happy to hear that our service team was able to help you keep your travel plans! We thank you for your business and this positive review!

November 10, 2018

First time service experience I was happy with my experience. They were prompt and courteous. They even had a shuttle ready for me even though I didn’t schedule it. I felt like More

by Ry901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent experience at our service center. We're happy to hear that everything went well. We appreciate your time to write this positive review!

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