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Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,503 Reviews of Luther St. Cloud Honda - Service Center
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November 21, 2018
First timer First time here. Very friendly staff helped me right away. Was able to lower the costs for my key. Just writing more words to satisfy the program sett First time here. Very friendly staff helped me right away. Was able to lower the costs for my key. Just writing more words to satisfy the program settings More
by Curt317
Verified Customer
November 19, 2018
Great Service Again! Great service & recommendations on other repairs. No pressure service department & always friendly! Love the alignment check & car wash with oil cha Great service & recommendations on other repairs. No pressure service department & always friendly! Love the alignment check & car wash with oil change. Waiting area is always clean. More
by kmsmn33
Employees Worked With
November 19, 2018
A simple oil change not so simple. Had "oil change" on Wednesday. Got a call 5 minutes after leaving dealer. "Our service tech forgot to put your oil cap back on." Turned around and Had "oil change" on Wednesday. Got a call 5 minutes after leaving dealer. "Our service tech forgot to put your oil cap back on." Turned around and went back for oil cap. Got oil cap and free oil change coupon. Some oil splatter in engine bay but not to bad. A few dayd later my vehicle started running bad misfiring and engine light flashing. Stopped and checked oil level. About 2 inches over the full line! Oil looked dark brown like old oil. Called dealer and brought back for recheck. Dealer busy so i got a loaner. Dealer changed oil agian. They said it was overfilled bit did not know by how much. Vehicle running fine now. Concerned if any long term damage created by overfill. I dont think oil was drained and oil added on top of original oil. There is a reason they stamp DO NOT OVERFILL on dipstick. Dealer wS nice enough to do full detail on outside and inside of vehicle as well as engine bay. Confidence is lost tho. More
by john court
Employees Worked With
November 19, 2018
Remote start installation Stacey provided excellent customer service on our first visit to your service department. We appreciated the extra attention that was documented over Stacey provided excellent customer service on our first visit to your service department. We appreciated the extra attention that was documented over and above installing the auto start. More
by Gjmorrissette
November 18, 2018
Good but Came for oul change, code for rear differential service. Explained as that is what car telling us. Not talking you into it. First one, then every 30,0 Came for oul change, code for rear differential service. Explained as that is what car telling us. Not talking you into it. First one, then every 30,000. Believe $73 for labor excessive. Questioned $100 every 30,000 miles. “You also don’t have to get oil change”. Taken back a bit. More
by MARYKAY.PALMER
Employees Worked With
November 17, 2018
New tires Bery good product at readonable cost. Good service. Friendly. Reasonable time peroid. Goid refreshments. Nice treats. Gift card was nice. Could Bery good product at readonable cost. Good service. Friendly. Reasonable time peroid. Goid refreshments. Nice treats. Gift card was nice. Could use it right away More
by norml55374
Employees Worked With
Other Employees :
Chad Arthur, Brett Bartlett, Greg Oakland, Ricky Carlson, Dane Wenzel
November 17, 2018
I was comfortable in the waiting area I was treated great by people that worked there. Since my warranty is up, I don’t think I will be coming back for service as the parts and labor are w I was treated great by people that worked there. Since my warranty is up, I don’t think I will be coming back for service as the parts and labor are way too expensive. Spark plugs $25 apiece when I can by a good brand NGK iridium on line for $10. More
by glenner76
Employees Worked With
November 17, 2018
Airbag recall problem fixed I did not have to wait very long...maybe an hour...to get the air bag problem taken care of. Also was offered a complimentary car wash which I grat I did not have to wait very long...maybe an hour...to get the air bag problem taken care of. Also was offered a complimentary car wash which I gratefully accepted. Very nice waiting room. More
by DMPATTON
Employees Worked With
November 16, 2018
Patient and thorough Problems were explained to me. I needed brakes, front and rear. a loaner car was offered and the total price for all the work seemed fair. Problems were explained to me. I needed brakes, front and rear. a loaner car was offered and the total price for all the work seemed fair. More
by bernieann
Employees Worked With
November 15, 2018
Same day tire replacement! Had a nail in my tire. Air was leaking. I topped off quick and called them. First they said booked for days, but explained i will be stuck. So they sn Had a nail in my tire. Air was leaking. I topped off quick and called them. First they said booked for days, but explained i will be stuck. So they snuck me in. It's nice to know they cared about an emergency and saved me tow fees. Also the price they gave me was low compared to the shop by house! Like $120 difference! More
by Arnold
