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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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June 10, 2023

Clean shop, fast service , did a nice job. I would go back again if needed. More

by carin.martinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Luther St. Cloud Honda responded

It's nice to hear that our Team got you back on the road quickly. We're happy that you will return to us if needed. Thank you for your business!

June 10, 2023

It appears service guy is ignorant. He runs a report and refuses to share his expert advice. Needing for another visit within a month. Frustrating More

by ADEYOOLAAJAYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane Fransen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2023

Customer service and communication was great! Very comfortable and accommodating lounge space. I may move in! More

by WHITNEyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Luther St. Cloud Honda responded

It's great to hear that our Team made sure to communicate with you about your vehicle. We appreciate your business, and look forward to seeing you again.

June 10, 2023

Courteous staff from scheduling to completion of service work. Explanation of what and why it was done. Very clean and comfortable waiting area. More

by GK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Luther St. Cloud Honda responded

Your kind words about our Team mean alot to us. Customer satisfaction is very important to us. Thank you for your business!

June 09, 2023

Clean. .did not push to do more than I wanted...I was happy with the service...the free car wash was great.thank you. Keep up the good work with customers!w More

by tmonnens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Luther St. Cloud Honda responded

Thank you for your kind words about our Team. We strive for 100% customer satisfaction. We appreciate your business!

June 09, 2023

I never had a better experience with a dealership. Everyone was so friendly, I felt at home More

by lucieroo049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Jansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Luther St. Cloud Honda responded

We're happy that our Team was friendly and made you feel at home. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

June 07, 2023

We had our car serviced after a deer strike and they found damage that needed repair after an auto body repair. They suggested we get it replaced at once!! They are very thorough with their inspection More

by Accord sporty one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Luther St. Cloud Honda responded

It's nice to hear that our Team did a through inspection of your vehicle. We're happy that you would recommend us. Thank you for your business!

June 07, 2023

Very friendly customer service people, comfortable, clean waiting area. Easy and convenient to schedule an appointment. More

by lkalis1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy that our Team provided you with a 5 star experience. We look forward to seeing you again!

June 07, 2023

I have been bringing my Acura to your dealership for two years, and I’ve got to say I have never had such a great experience in my life with any dealership like I have yours. Your service people are the mos More

by Strobeljennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Arthur, Brad Nolden
Jun 07, 2023 -

Luther St. Cloud Honda responded

We're happy that our Service Team was able to able to help you with your repair costs. We value your business. Thank you for choosing Luther St. Cloud Honda! Enjoy California!

Jun 07, 2023 -

Strobeljennie responded

Thank you!!! And Before I go, I forgot to mention that Dane was the main person that I worked with so he deserves an extra thanks from me, so thank you Dane, I think you’re awesome. And thank you Luther for your GREAT service!!!

June 07, 2023

Excellent service shop with employees that care about their customers. Easy to schedule a service appointment. More

by Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Luther St. Cloud Honda responded

We appreciate your kind words about our Team. Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

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