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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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July 17, 2020

Keith Schmeling went above and beyond to help me with an issue with our brand new Pilot! The work was set up and done in a very timely manner and looked fabulous when complete. More

by WINNZY1990
Recommend Dealer
Yes
Employees Worked With
Jimmy
Jul 20, 2020 -

Luther St. Cloud Honda responded

Glad to hear that Keith went above and beyond! Thank you for your business. We look forward to seeing you again!

July 17, 2020

Loved the concierge service! As someone who lives alone, it is hard to find a ride. The concierge program worked great! Couldn't be happier! More

by Mklauer
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Luther St. Cloud Honda responded

It's so nice to hear that our Team made your recent visit a 5 star experience. Thank you for your business.

July 16, 2020

Super friendly and accommodating. Had a need for repair on the way north. Got us in and got us on our way with a very resonably priced loaner. Came back from the trip and the repair was done. Thanks! More

by Tony
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2020 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team provided you with a 5 star experience! Customer satisfaction is very important to us. Thank you for your business.

July 16, 2020

I appreciate the free airbag recall. I very much appreciate the friendly reminders on things on the vehicle slowly wearing me out, without feeling forced to spend. Great staff so far. More

by willeiden
Recommend Dealer
Yes
Employees Worked With
I don't know.
Jul 20, 2020 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team provided you with a 5 star experience! Thank you for your business. we look forward to seeing you again!

July 14, 2020

Awesome customer service and quick turn around time for my vehicle! Able to text and have an update if something wasn’t right and when my vehicle was ready More

by eastoffel0606
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Luther St. Cloud Honda responded

We're pleased that your recent visit was a 5 star experience! Your kind words are greatly appreciated. Thank you for your business.

July 14, 2020

I was very happy with the service.The service person was I was very happy with the service. The service person was wearing a mask and was very conscientious about wiping down everything when he was done. W More

by MARY4939
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Luther St. Cloud Honda responded

Mary thank you for sharing about your recent visit. Customer satisfaction is very important to us. Thank you for your business.

July 14, 2020

Everything was great but the bill is hard to decipher. Said I needed a new cabin filter, never got to see it so I refused to get it replaced. More

by bafratz
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Luther St. Cloud Honda responded

Thank you for your comments. We value your feedback. Your business is important to us. We look forward to seeing you again!

July 13, 2020

Great Customer Service Had oil change, tires rotated, filters inspected. Excellent service, friendly but professional and focused on pleasing customer. Great waiting room. More

by Bruce M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2020 -

Luther St. Cloud Honda responded

Bruce glad to hear that our Service Team provided excellent service. Customer satisfaction is very important to us. Thank you for your business.

July 11, 2020

Love Stacy. Keith not so much. Have had 2 batteries replaced now needed a 3rd one they wouldn’t replace because I didn’t purchase it. Won’t ever buy a Honda again Says 100 month warranty. False adve More

by SWEETDREAMS101063
Recommend Dealer
No
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2020

Great service department I have never been disappointed with this service department. They are always very curtesy and go the extra mile to accommodate you. In short l’m very More

by CAROLEDENNY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Jansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Ekstrom
Jul 13, 2020 -

Luther St. Cloud Honda responded

Carole we are grateful for your business. We appreciate your kind words about our Service Team. We look forward to working for you again!

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