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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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September 02, 2020

I was very impressed with the professionalism and courtesy I was given by Dane when I was in for an oil change. I spoke with a very knowledgeable and attentive associate about a future upgrade while More

by JMDONLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Luther St. Cloud Honda responded

It's great to hear that Dane was professional and courteous on your recent visit. We appreciate your business.

September 01, 2020

The maintenance department was thorough, friendly and answered all my question. They followed through on expectations and I appreciate the car wash and timely service More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Luther St. Cloud Honda responded

Glad to hear that our Service Center provided you with a 5 star experience! Thank you for your business.

August 31, 2020

Low pressure- very helpful. It was good to visit twice with different sales personnel each time to get slightly different perspective. It is our first Honda & first Luther vehicle. More

by JFIEDLER*
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris
Sep 02, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We are so happy that you had a 5 star experience. We appreciate your business, and look forward to seeing you again.

August 30, 2020

Easy to pay online when the service was complete. Communicated via text when service was done and my van was ready to be picked up. I wish there was an option to deliver the car to my work when finis More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Luther St. Cloud Honda responded

Savannah thank you for your feedback. Customer satisfaction is very important to us. We are grateful for your business. We look forward to working for you again!

August 28, 2020

The service pre-appointment was friendly and prompt. The repairs appear to be done, but we were supposed to have the windshield fixed. I spoke to Luther Auto glass and my insurance while setting up our appo More

by annie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Luther St. Cloud Honda responded

Annie thank you for your feedback. Customer satisfaction is very important to us. We appreciate your business, and look forward to seeing you again.

August 27, 2020

I had a positive experience with my service on my CRV. Dane is always pleasant and asks if I have any questions. Luther Honda is always punctual. More

by RKW3366
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Luther St. Cloud Honda responded

Thank you for your kind words about Dane and our Service Team. Customer satisfaction is very important to us. We look forward to seeing you again.

August 27, 2020

The problem was identified and fixed. I was a little concerned with the fee based on just being here in July for new a/c More

by KBNOTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Luther St. Cloud Honda responded

Glad to hear that our Service Center was able to identify and fix your concern. Thank you for your business. We look forward to seeing you again!

August 22, 2020

Excellent service and communication. Gave me great confidence in preparing to take our vehicle on a long trip. Casey kept me informed of progress and answered all questions in a clear manner. More

by pkbrownell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Luther St. Cloud Honda responded

We are so happy that our Service Center was able to give you piece of mind, that your vehicle is ready to take on a long trip. It's great to hear that Casey made sure to keep you informed,and answered all questions. Thank you for your business. Have a safe trip.

August 22, 2020

Stacey is always great at ensuring all of car service needs are cometed correctly. She is a pleasure to work with. I look forward to my next visit More

by porterrama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Luther St. Cloud Honda responded

Glad to hear that Stacy makes sure that your service needs are completed correctly, and is a pleasure to work with. Thank you so much for your business.

August 22, 2020

The customer service is excellent. I like working with Stacey. I waited for my car and was very comfortable. I like the coupon book. Thank you. More

by ksbaer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Luther St. Cloud Honda responded

Thank you for choosing our Service Center. We appreciate your business, and look forward to seeing you again.

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