Back

Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

Sort by
October 16, 2020

Oh what WONDERFUL customer service! I would recommend Luther Honda and most definitely plan to return! Thank you Keith for being AWESOME and approachable! Wonderful! More

by vidapete7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Luther St. Cloud Honda responded

Your kind words about Keith and the rest of our team mean alot to us. We appreciate your time to write this 5 star review. Thank you for your business. We look forward to seeing you again!

October 16, 2020

The times I have gone in there I have treated very good. People have been very friendly to me and addressed all my issues in a professional matter. I More

by Bsfox53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Luther St. Cloud Honda responded

We are so happy that you have been treated well on your visits to our Dealership. Customer satisfaction is very important to us. We look forward to seeing you again!

October 16, 2020

Very smooth. Dropping off car and service follow up were seemless. Helpful in answering questions, an the exterior car wash was a nice touch and greatly appreciated. More

by JERRYJANSEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Luther St. Cloud Honda responded

Glad to hear that your recent visit was a positive experience. We appreciate your business, and look forward to seeing you again.

October 15, 2020

An oil leak had previously been noticed but not identified even after I paid for diagnostic. Again leak identified. I didn’t understand explanation given More

by KTJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Fransen
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Sent me out in a dangerous car. I couldn't steaer. Then they just said basically don't worry about it. So I'm supposed to put my family in a cast and drive 70mph on the highway without steering. More

by BECCAROSE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Fransen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2020

Thank you for your prompt courtesy service. From the call for an appointment, the time that I arrived and through the service and tire rotation, that was performed! More

by melboeckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Luther St. Cloud Honda responded

Mel It's great to hear that our Service Team provided you with prompt, and courteous service. We value your business, and look forward to working for you again!

October 15, 2020

I was frustrated to have to make the two-hour trip to the dealership for a recall on my Honda CRV. However, the servicemen were extremely kind I was also able to use a loaner so I didn't have to sit two hour More

by allygirl584
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Luther St. Cloud Honda responded

We are so happy that our Service Team provided you with a 5 star experience. Customer satisfaction is very important to us. Thank you for your business. We look forward to seeing you again!

October 15, 2020

Everyone was pleasant and my service was done in a timely manner. I was very satisfied with my service. I had a great experience and would recommend Luther Honda to others for service or sales. More

by SKIM81187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2020 -

Luther St. Cloud Honda responded

Your kind words about our Team are greatly appreciated. We strive for 100% customer satisfaction. Thank you for your business.

October 13, 2020

Everyone was very helpful that’s all I have to say thanks for the help and have a great day I would buy from Luther again More

by ddfisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris, Mark Hieb
Oct 14, 2020 -

Luther St. Cloud Honda responded

Glad that you had a 5 star experience! Your business is important to us. Thank you for choosing Luther St. cloud Honda!

October 13, 2020

To expect no less the Honda people are the best. Not sure who all work on the car but they got the job done and then some. Thank You More

by Kurt Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Luther St. Cloud Honda responded

Kurt thank you for your kind words. Customer satisfaction is very important to us. We look forward to seeing you again!

...
199
...