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Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,503 Reviews of Luther St. Cloud Honda - Service Center
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October 20, 2020
I wasn't told that any lights markers were out even though it states I was i would of got them replaced and I still feel that the smoke from exhaust is an issue! Price I was quoted on phone and final p though it states I was i would of got them replaced and I still feel that the smoke from exhaust is an issue! Price I was quoted on phone and final price was different if I had known I would of went some where else! I honestly felt like there was no real concern for my vehicle! I know when something is wrong no one test drove the car to address my smoke issue and I felt like I paid 140 bucks for nothing! My concerns were not taking seriously and the fact that there are no real deals at your honda compared to the other locations means I wont be back! Smoke from exhaust means it could be a serious problem and now I feel like I have to go pay more money to figure out whats wrong! And the fact that I was told Nothing about the lights yet its states I was is not ok for me! Now I have to go somewhere to have the lights replaced I would of had it done there stated I was traveling far and wanted to make sure everything was fine so im so confused why I wasn't advised about the lights on the car being out! More
by korrinnamaddix
Verified CustomerEmployees Worked With
October 20, 2020
Pleasant and efficient welcome. Car was serviced on time. Very nice interior drop off and pick up space. Excellent Covid precautions. Will return in future. Very nice interior drop off and pick up space. Excellent Covid precautions. Will return in future. More
by jdeandwyer@gmail.com
Employees Worked With
October 20, 2020
Courteous cheerful and paid attention to details. Didn’t try to sell me what I did not need. I really appreciated that. Very satisfied. Stacy was great to work with Didn’t try to sell me what I did not need. I really appreciated that. Very satisfied. Stacy was great to work with More
by Diana
Employees Worked With
October 18, 2020
They were efficient and polite, as well as upfront about the status of my vehicle. I felt welcomed and appreciated. This dealership will be my first choice. the status of my vehicle. I felt welcomed and appreciated. This dealership will be my first choice. More
by reaganhightower98
Employees Worked With
October 18, 2020
They charged $30 for battery cleaning service they did not complete. The day after they said they'd cleaned the battery (unfortunately a cold, windy evening after dark and an hour away from home) my car n not complete. The day after they said they'd cleaned the battery (unfortunately a cold, windy evening after dark and an hour away from home) my car needed a jump start and I had to wait for an hour in the cold for AAA to get there. We're in a pandemic, I couldn't just go to the nearest building to stay warm. Previous visits have brought positive experiences in the service department at Luther Honda. Not sure if it is worth paying the premium price tag for questionable service. More
by HondaCustomer
October 17, 2020
Our service needs were met beyond all expectations, we look forward to dealing with the service dept on a regular basis with our new car. look forward to dealing with the service dept on a regular basis with our new car. More
by STEVEY807
Employees Worked With
October 17, 2020
Very pleased with service on my 2006 pilot. I have confidence in the staff that they are honest and direct me in making decisions that will keep my pilot running safely and efficiently. confidence in the staff that they are honest and direct me in making decisions that will keep my pilot running safely and efficiently. More
by Corinne
October 17, 2020
Everytime I have been in, I have had such Nice, welcoming people to work with. Well informed, great explanations, timely service and so far no padding bill with unnecessary work. Love this dealership! people to work with. Well informed, great explanations, timely service and so far no padding bill with unnecessary work. Love this dealership! More
by Sparklesue
Employees Worked With
October 16, 2020
The service department addressed the unexpected issue with my new vehicle in a timely fashion. They arranged for a replacement vehicle to be delivered to me while mine was being repaired and dropped min with my new vehicle in a timely fashion. They arranged for a replacement vehicle to be delivered to me while mine was being repaired and dropped mine off when the service was completed-- which I do appreciate. More
by LAURIEORTEGA
Employees Worked With
October 16, 2020
Your prices seem reasonable most of the time for ease and quality. Stacy does a great job! I feel trust with your service and my car is in good hands. quality. Stacy does a great job! I feel trust with your service and my car is in good hands. More
by hartmankylej
