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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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November 20, 2020

Greatest service in the St. Cloud area but expensive, fast friendly and professional thank you! Appreciate the team effort and attention to details by the Luther team More

by tterwey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Luther St. Cloud Honda responded

Thank you for taking time to write this positive review. We value your business, and look forward to seeing you again.

November 19, 2020

Clean efficient reasonably priced and very considerate. Stacy got us in and out very efficiently and reasonably. I felt the advice was good but not oppressive or pushy . More

by Sahedman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Luther St. Cloud Honda responded

It's great to hear that Stacey got you back on the road quickly. We appreciate your business, and look forward to seeing you again.

November 18, 2020

Came in today to have tonneau cover and molding installed on my new Ridgeline. Was greeted by Stacy Shegrud in the service department. She was polite, informative about the timing of installation and super f More

by HSWIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther St. Cloud Honda responded

Your kind words about Stacey mean alot to us. It's great to hear that the work was completed on time. We appreciate your business. Thank you for taking time to write this 5 star review.

November 17, 2020

I got my vehicle serviced here, and they came and picked up my car from my work in the morning, and brought it back when they were finished. That made it very convenient for me. It was a little expensive, b More

by will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther St. Cloud Honda responded

Will we are so happy that our Team provided you with positive experience. We strive for 100% customer satisfaction. Thank you for your business.

November 17, 2020

Very friendly and courteous. Work was completed in a timely manner. Everything that needed to be completed was explained. As always, enjoyed the complementary car wash. More

by tkrmn01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Luther St. Cloud Honda responded

Your kind words about our Service Center are greatly appreciated. Glad to hear that everything was explained, and work was completed in a timely manner. We look forward to seeing you again.

November 15, 2020

I experienced great customer service and Dane was a very friendly advisor. He explained all that was needed and also what could be recommended. Will definitely return! More

by eyetek44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Luther St. Cloud Honda responded

We're so happy that Dane was friendly and explained the repairs to your vehicle. It's great to hear that you will return to us for future service needs. Thank you for choosing Luther St. Cloud Honda!

November 14, 2020

I brought my vehicle in for service for a recalled part. I got my vehicle in at a time and day that worked for me. They were very friendly and am extremely happy with my experience! More

by s_vannevel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Luther St. Cloud Honda responded

Thank you for choosing our Service Center. We're so happy that your recent visit went well,and that you're happy. Your business is important to us. We look forward to working for you again!

November 13, 2020

Helped identify potential long-term issues, recommended multiple options and but didn't push or hard sell anything. They respected my input did not talk down to me. Overall a great experience. More

by SCHLAGEL42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. Glad to hear that you were respected, and didn't feel pressured into anything. We appreciate your business, and look forward to seeing you again!

November 13, 2020

As always the service we get very good service. We are always greeted by name and treated very well. The work is done in a timely manner and the bill is explained. More

by Bruce449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Luther St. Cloud Honda responded

Bruce we're happy that you always receive good service, and are greeted by name. Thank you for choosing our Service Center. We look forward to seeing you again!

November 13, 2020

Stacey was an absolute delight to talk to over the phone, so helpful and friendly! And I had an excellent experience coming in. The service was fast and Casey was very nice. Great smile and great attitude! More

by leoofthemark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Luther St. Cloud Honda responded

Thank you for your kind words about Stacey. We are very fortunate to have Stacy and Casey on our Team. Your time to write this 5 star review is greatly appreciated. We look forward to working for you again!

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