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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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December 16, 2020

We replaced our windshield due to a rock hitting it and ruining the drivers vision to see properly through the windshield. When we purchased our CRV we had added Crystal Fusion and that is what we came in More

by Barbaraj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Luther St. Cloud Honda responded

Barb we are so happy that your recent visit went well. Glad to hear that your wait time wasn't too long. Thank you for your business.

December 15, 2020

The service is impeccable! Employees were kind and thoroughly answered questions. I was well informed throughout my service. A complementary car wash to top it off, very pleased with the overall exper More

by Hanna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reinke, Dave Hecimovich
Dec 16, 2020 -

Luther St. Cloud Honda responded

Hanna we are humbled by your compliments about our Team. We strive for 100% customer satisfaction. Glad to hear that our Team didn't disappoint. Thank you for your business. We look forward to seeing you again!

December 14, 2020

Zero pressure to buy. Straight forward communication. Went there for some maintenance work and came out with a new car. My lease was up in March. Scott contacted me prior to my service date to sit down a More

by Michelle Hafermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris
Dec 14, 2020 -

Luther St. Cloud Honda responded

Michelle we're glad that Scott was able to get you into a new Civic at a huge discount, and save you $45.00 A month! No money out of pocket is especially nice this time of year. Thank you so much for your business. Enjoy your new Civic!

December 14, 2020

Jimmy got me in next day for my appointment to get a windshield treatment on our new van. The appointment scheduling was very flexible and the actual appointment took all of 15 mins! More

by jordan.saldana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
Dec 15, 2020 -

Luther St. Cloud Honda responded

Jordan it's nice to hear that Jimmy provided you with a flexible and fast appointment. We look forward to seeing you again!

December 13, 2020

Had little knowledge on factory features of a 2018 Civic Type R. Service advisor tried to tell me my car had a tuned computer because of the factory Rev match feature. More

by Shanenetter
Recommend Dealer
No
Employees Worked With
Dane Fransen
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2020

Very clean, very professional, very friendly. Just a terrific first visit! Dane did a great job of addressing my car problems and only fixing what needed to be fixed. More

by Tom H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Luther St. Cloud Honda responded

It's great that your first visit was a 5 star experience! Customer satisfaction is very important to us. Thank you for your business.

December 13, 2020

Service was performed on time with excellent results. Our service advisor was knowledgeable and thorough. It was quite apparent that she has a very good understanding of Honda and Acura vehicles. More

by SteveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Luther St. Cloud Honda responded

Steve glad to hear that Stacey was knowledgeable and thorough. Thank you for your business. We look forward to seeing you again!

December 13, 2020

Always great at keeping me informed during the whole process. Informed me of the need to get new tires but did not pressure me to get them there. More

by JEDAVIDS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's great to hear that you were kept informed during the process. We look forward to seeing you again!

December 12, 2020

I love the dealership. They are very nice. It was very quick. I like that they give complimentary car wash as well. I will keep coming back. More

by JEN4DEW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's great to hear that you will be returning for your future needs. We look forward to seeing you again!

December 12, 2020

Efficient online scheduling, friendly greeting followed by a detailed explanation of the service code displayed, clean and spacious waiting area that provided plenty of space for social distancing. More

by bghoffarth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

Luther St. Cloud Honda responded

We're happy that you had a positive experience. We value your business. Thank you for choosing Luther St. Cloud Honda for your service needs.

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