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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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January 22, 2021

Brought in a company vehicle for service. Completed job timely and professionally. Worked with Casey. Got a ride to work while they completed service work. More

by Craig.nelson_43
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Luther St. Cloud Honda responded

Craig glad to hear that our Team completed the servicing to your company vehicle professionally, and in a timely manner. Thank you for your business. We look forward to seeing you again!

January 22, 2021

Fantastic dealership. Service department is the best. Everyone is eager to help. Once you qalk in you are greeted with kindness and assertiveness. Very transparent More

by HondaDriverLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Jansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Whalley , Chad Arthur, Joe Goodman, Steve Walsh
Jan 25, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're pleased to hear that you had a 5 star experience. We appreciate your business, and look forward to seeing you again!

January 21, 2021

Good work and on time two things I find very important Very nice people here and good waiting area They do what they say they will More

by DMLEONHARDI
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Luther St. Cloud Honda responded

We're happy that our Service Team provided you with a 5 star experience. Customer satisfaction is very important to us. We look forward to working for you again!

January 21, 2021

I had a recall on my Honda Civic, and I called the dealership and they were able to schedule me for a same day appointment. Everyone was super nice and even got a free car wash! More

by Rosie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Luther St. Cloud Honda responded

Rosie it's great to hear that our Service Team was able to get your vehicle in for service the same day that you called. We value your business. Thank you for choosing Luther St. Cloud Honda.

January 19, 2021

Great! Service area is always helpful and friendly. Dane kept me informed and let me know about something that came up with the service on my car! More

by sartelldarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Luther St. Cloud Honda responded

We're pleased to hear that Dane made your recent visit a 5 star experience! Thank you for choosing Luther St. Cloud Honda for your service needs.

January 19, 2021

They got me in right away, mechanics quickly diagnosed and fixed the problem. Plus they have rental cars on site! Casey VanDorn was very helpful. More

by Bill O'Donnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Luther St. Cloud Honda responded

Bill glad to hear that our Service team got you back on the road quickly. Thank you so much for your business. We look forward to working with you in the future.

January 18, 2021

Good customer service. Able to get appointments when needed. Service department discusses problems and solutions before doing the work. Car is 17 years old and with their help may get to 200,000 miles p More

by krisplant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Luther St. Cloud Honda responded

Kris we're pleased that our Service Center has provided you with a positive experience. We are grateful for your business, and look forward to helping you reach the 200,000 mile stone.

January 17, 2021

They were able to promptly address the issues my vehicle was having and got everything running as it should. Overall it was a good experience. More

by SETH
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Luther St. Cloud Honda responded

Seth it's great that our Service Team got you back on the road quickly. Thank you for taking time to write this 5 star review. We look forward to seeing you again!

January 17, 2021

Casey was very professional. He met me when I drove in, checked me in quickly and confirmed the reason for my appointment. When the work was complete, he found me in the waiting room, and was ready to take More

by M_SCHWARTZ2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Luther St. Cloud Honda responded

Your kind words about Casey are greatly appreciated. Glad to hear that Casey was polite, professional, and efficient. Thank you for your business.

January 16, 2021

Second time being here after buying my first (used) car. Service staff have been friendly and helpful both times, and service was quicker than they estimated for me which was nice. More

by Pecan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy that you had a 5 star experience. Customer satisfaction is very important to us. We look forward to seeing you again!

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