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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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February 05, 2021

I was very pleased with the service at Luther Honda. They did an outstanding job and the prices were better than expected. As first-time customers, we have found a permanent place to service our vehicles. More

by Kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Luther St. Cloud Honda responded

Kristy it's great to hear that we have earned your business. We strive for 100% customer satisfaction. Thank you for choosing Luther St. Cloud Honda! We look forward to working for you!

February 04, 2021

Was awesome. Service manager, covered for the service advisor, who was taking a much needed day off. Then the service advisor, called to make sure, all was handled. Arrived to a friendly greeting and eve More

by melboeckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Luther St. Cloud Honda responded

Mel thank you for sharing about your recent visit. We're pleased that you had a 5 star experience. Your business is important to us. We look forward to seeing you again!

February 03, 2021

This was such an easy process to set up the service appointment, and they kept in touch with me via text regarding the progress of the service. Very friendly and helpful! More

by GAMRADTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Luther St. Cloud Honda responded

We're happy that your recent visit was a 5 star experience! Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda.

February 03, 2021

I'm from out of state, and the service was fast and accurate. And the customer service was so pleasant! And had a very cozy waiting area! Great experience all around!!! More

by WRIGHTSHERRIE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words. It's so nice to hear that you had a 5 star experience. We appreciate your business.

February 03, 2021

Not fully helping my situation. Honda Fit Sport continues to have problems that dealer I'm or sure knows how to fully handle. Will need management help. More

by vanfam4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Fransen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2021

Luther Honda will continue to receive my business because of their quality of care they gave my vehicle and communication they provided to me throughout the repair process. More

by kimn2go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Luther St. Cloud Honda responded

Your kind words about our Dealership are greatly appreciated. It's nice to hear that we have earned your trust. Thank you for choosing Luther St. Cloud Honda for your service needs.

January 29, 2021

Had a few setbacks during the visit, but Luther's Service has great Customer Service. Especially thanks to Dane. They gave me a loaner when things went didn't work out with the repairs. Thanks Casey. More

by jjjacobs6145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Luther St. Cloud Honda responded

Thank you for your feedback. Customer satisfaction is very important to us. We value your business, and look forward to working for you again.

January 27, 2021

Always great to work with! Went fast and smooth with the benefit of having my vehicle picked up and dropped off being work place was within the 10 mile radius which was awesome! More

by Cassandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle Driver- sorry can’t remember name- always nice
Jan 29, 2021 -

Luther St. Cloud Honda responded

Cassandra it's so nice to hear that our Team made your recent visit a 5 star experience! Thank you so much for your business.

January 27, 2021

Dane is absolutely fantastic! His care for customers is genuine and appreciated. Whenever my vehicle needs service and he’s there, he takes time to say hello regardless of if he’s assisting me or not. This More

by Gower20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Luther St. Cloud Honda responded

Your kind words about Dane are greatly appreciated. We are so fortunate to have Dane on our Team. Thank you for choosing Luther St. Cloud Honda for your service needs.

January 27, 2021

Work was completed for warranty repair. Tire patched and no more leak. I had thought car should oil change, service tech should wait as not close to 10000 miles. Mfg recommend no earlier. I am very happ More

by tim.l.boie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Luther St. Cloud Honda responded

Tim it's always nice to save money. Happy to hear that we could accomplish that for you. Thank you for choosing Luther St. Cloud Honda.

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