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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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March 10, 2021

Had A1 service. Oil change with tire rotation. Low tire pressure warning light came on sometime after we left for home (Starbuck, Mn.) I drive over 200 miles round trip to have this service done wit More

by EILEENLARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

Steven thank you for sharing about your recent visit. We're more than happy to help you out with the light that came on when you left our Dealership. As far as oil changes go we currently do not offer free oil changes, however we do have coupons on our website for services at a discounted price. Please fell free to contact our Service Manager Keith Schmeling at 320-203-6762. Keith will be happy to help you and answer any questions.

March 10, 2021

Very nice people and practical with advice. The service was quick and easy. The person who helped me was very respectful. Thank you for your help. More

by liz pachenko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

Liz your kind words about our Team mean alot to us. It's nice to hear that our Team worked efficiently and was respectful. Thank you for your business.

March 10, 2021

I do business with Luther/Honda because they do your car or truck right. They are on your side to get you out the door and on the road. They can be trusted. Curt Fischer--Avon, MN 56310 More

by cpfbulbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

Your kind words about our Team are greatly appreciated. Thank you for taking time to write this 5 star review. We look forward to seeing you again!

March 09, 2021

Dane went above and beyond. Helping me with recall item . Arranging a loaner vehicle for me and keeping me in the loop as to the status of my car. More

by LLAYNEAXT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Luther St. Cloud Honda responded

It's great to hear that Dane went above and beyond. We appreciate your business and your time to write this 5 star review. Thank you for choosing Luther St. Cloud Honda!

March 08, 2021

Your customer service is outstanding. Very personable and kind and is so needed right now with this pandemic and the train wreck that was 2020. Thank you. More

by jojeja33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Junior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Luther St. Cloud Honda responded

We are so appreciative of your kind words about our Dealership. We strive for 100% customer satisfaction. We value your business. Thank you .

March 06, 2021

Very good service. Addressed all issues and offered suggestions as well. Courteous, knowledgeable and helpful staff. Very clean and comfortable waiting area. Use technology well for appointments, updat More

by jlludwig50
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team made sure that your concerns were addressed, and offered suggestions. Thank you for your business.

March 06, 2021

In all the auto dealership I have been in, in my lifetime and I am 79 years old this place tops them all the friendliest professional employees, the after care they provide towards your vehicle. Thank you fo More

by Kenny G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy is the greatest
Mar 08, 2021 -

Luther St. Cloud Honda responded

Kenny we are humbled by your kind words. Customer satisfaction is very important to us. Thank you for your business. We look forward to seeing you again!

March 06, 2021

Went in for windscreen replacement and left with scratches left by installer. Spent some time buffing them out . All is good now but kinda ruined my afternoon More

by Sbfinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Schmeling
March 06, 2021

Very pleased with the friendly service, thorough check of my vehicle and willingness and ability to complete the task during my time there. Thank you. More

by CAYLERTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A young man who completed the end paperwork
Mar 08, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's great to hear that our Team was friendly, and did a through check of you vehicle. We appreciate your business.

March 05, 2021

Awesome service. Awesome people. We were treated well and very efficiency. They kept in contact with us throughout the repair. It made waiting pleasant for us. Thank you. More

by kathleenkerry5
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Luther St. Cloud Honda responded

Kathleen thank you for your kind words about our Team. We're so happy that you had a 5 star experience! We appreciate your business.

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