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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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March 17, 2021

Dane was super helpful. I appreciated the time he spent figuring out what was wrong with my pilot. Great customer service and communication with me. More

by tjdircks0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2021 -

Luther St. Cloud Honda responded

Your kind words about Dane mean alot to us. Customer satisfaction is very important to us. Thank you for your business.

March 14, 2021

Great customer care. I appreciated the calls and texts to let me know when my car was ready. Work completed timely. I really appreciated Luther picking up my vehicle from my workplace. Kind, courteous and am More

by LISAFICKLING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Luther St. Cloud Honda responded

Lisa it's nice to know that our Service Team took great care of you, and your vehicle. Customer satisfaction is very important to us. Thank you for your business. We look forward to seeing you again.

March 14, 2021

Friendly service. And a free car wash included! I live in Alexandria and have a 3 oil change certificate. My son had recommended your service More

by Kwilli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Luther St. Cloud Honda responded

We're happy that your son gave you an oil change certificate to our Dealership! Glad to hear that you had a positive experience. Thank you for your business. We look forward to seeing you again!

March 12, 2021

Very efficient and friendly. I test drove a couple of cars while waiting for my oil to be changed. Thank you. I have nothing to add More

by Omeomi39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Noll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Luther St. Cloud Honda responded

Glad to hear that you had efficient and friendly service. We appreciate your business. Thank you for choosing Luther St. Cloud Honda!

March 12, 2021

The work on our van was done efficiently and professionally! The work was completed in the appropriate amount of time. The customer service was excellent. More

by ericberglin28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James and Paul
Mar 17, 2021 -

Luther St. Cloud Honda responded

Eric we appreciate your kind words. Customer satisfaction is very important to us. Thank you for your business.

March 12, 2021

It was a warranty issue that I had to fight to show the damage wasn't due to my own negligence. Warranty company came through but after too much deliberation. Not impressed with my first Honda. More

by genesis4mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2021

Dane went above and beyond. Explaining well what was Dane went above and beyond. Explaining well what was wrong with my car. How it was going to be covered under warranty. He even managed to get a loa More

by LLAYNEAXT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words about Dane. We are very fortunate to have him on our Team. We appreciate your business, and look forward to seeing you again.

March 10, 2021

I am very pleased with this Honda service center I have went over the years to many others but I found the one in St. Cloud to be the very best in customer service and dane in particular has been very help More

by Itram5043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

We are humbled by your kind words about our Dane and the rest of our Team. It's great to know that we have earned your business. Thank you for choosing Luther St. Cloud Honda.

March 10, 2021

All issues were taken care of by Dane and the Service Department who attended to an oil change, tire rotation, wheel alignment, changing differential fluid, replacing the cabin filter, and replacing the More

by Satisfied Pilot Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

It's so nice to hear that Dane made sure that your vehicle was well taken care of. We look forward to seeing you again. Thank you for your business.

March 10, 2021

Squeezed us in without an appointment when unexpected engine light appeared. They diagnosed the problem quickly and fully communicated with us as to what needed to be done. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Luther St. Cloud Honda responded

Denise we're so happy that our team was able to assist you, and get you back on the road quickly. We look forward to seeing you again. Thank you for choosing Luther St. Cloud Honda!

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