Back

Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

Sort by
April 09, 2021

I was told the service would take 1 hour an was done in 1 hour, waiting area is clean and comfortable, I would recommend the service dept. More

by SPIDER9620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team kept their word and got you back on the road in the time promised. We're so happy that you would recommend us. Thank you for your business.

April 08, 2021

Just brought my new used Pilot (bought from another dealer) in for a recall fix. Staff was friendly and helpful. I had them perform a multipoint inspection and they had zero recommendations, which has More

by Brittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Luther St. Cloud Honda responded

Brittany it's nice to know that our Service Team was friendly and helpful. We are so happy that you will return to us in the future. Thank you for choosing Luther St. Cloud Honda!

April 07, 2021

I was lied to about the 3m protection installed on car , what the salesman told me was different than the service guy, salesman told me it covered rock chips as long as it didn’t dent the hood , the service More

by JASONZAPZALKA
Recommend Dealer
No
Employees Worked With
Scott Harris
April 07, 2021

They were very Fast, transparent, friendly. I knew exactly how much I was going to be paying before they completed the service so I didn't run into any unexpected charges. More

by Thiphasengchris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Apr 08, 2021 -

Luther St. Cloud Honda responded

It's nice to know that Jimmy communicated with you so that there were no surprises. We value your business. Thank you for choosing Luther St. Cloud Honda!

April 07, 2021

They did everything we expected them to, including good communication. Everything was well defined and followed through as planned. We are very happy with the service More

by JIMERKENS
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Luther St. Cloud Honda responded

Glad to hear that your recent visit was a 5 star experience! We appreciate your business, and look forward to seeing you again!

April 07, 2021

I received service quickly. It was completed as promised. It was expensive but I have confidence that it was done well. Very friendly staff. Thank you! More

by Crystie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Luther St. Cloud Honda responded

Crystie we are happy that our Service Team made good use of your time. Thank you for your business.

April 07, 2021

Friendly, helpful and knowledgeable staff. Explained what was needed done, provided accurate cost estimates and let us know of possible future service needs. The facility has a nice waiting area. More

by maryjnass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Luther St. Cloud Honda responded

Mary thank you for your kind words about our Team. We appreciate your business, and look forward to seeing you again!

April 06, 2021

Good service very professional did all work need to be done any problem he explained before anything was done would recommend to friends thank you More

by DHUMBERT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Luther St. Cloud Honda responded

We're pleased that you had a 5 star experience! Customer satisfaction is very important to us. It's great to hear that you would recommend us! Thank you for choosing Luther St. Cloud Honda!

April 06, 2021

I always get flawless service. The staff is friendly and they wash my car . It looks and runs so wellI never want to get a new one👏 More

by TLEITHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2021 -

Luther St. Cloud Honda responded

Thank you for your loyalty! We appreciate your business, and look forward to seeing you again!

April 05, 2021

Jimmy and the service department saved the day. They Jimmy and the service department saved the day. They got us in a rental , and we were on our way, we picked our vehicle up two days later on our way More

by robert_strand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy in Service
Apr 05, 2021 -

Luther St. Cloud Honda responded

Robert we're glad that Jimmy and the rest of the Service Team saved the day! Customer satisfaction is very important to us. Thank you for your business.

...
173
...