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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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August 05, 2023

I’ve been going to Luther Honda St Cloud 10 years they’ve been nothing but exceptional. I would recommend their services to anyone. Could not be a happier customer. Looking forward to working with him in the More

by sidswanson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Luther St. Cloud Honda responded

We are very appreciative for your loyalty to our Dealership. Customer satisfaction is very important to us. Thank you for choosing Luther St. Cloud Honda!

August 04, 2023

Good communication. 100,000 mile service they explained the cost benefit of replacing multiple items at one time. They also provided a loaner for the day More

by stevejmitzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Luther St. Cloud Honda responded

We're happy that our Service Team communicated with you about what was being done, and why. We appreciate your business, and look forward to seeing you again!

August 03, 2023

Service provided promptly. Service rep was informative and went out of his way to helpful. More

by bohannongary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 07, 2023 -

Luther St. Cloud Honda responded

Glad to hear that Dane was informative and helpful. Thank you for your business. We look forward to seeing you again!

August 02, 2023

Staff is courteous and knowledgeable regarding the product and its servicing requirements. They are prompt regarding completion of the work. So far there have been no issues. More

by acindcollector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. Your business is important to us. We look forward to seeing you again!

August 02, 2023

They forgot to reset my oil gauge on my Honda Civic after completing my service. I’ve gotten 10+ oil changes at this location and they’ve never forgotten to reset the gauge. Now I need to make another trip b More

by Blspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Gray
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Excellent customer service and the professional work repair was completed on time promptly with no delays. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana, if I remembered right was excellent.
Aug 07, 2023 -

Luther St. Cloud Honda responded

John thank you for your kind words. We appreciate your business, and look forward to seeing you again!

August 02, 2023

Sucked wanted to charge me 450 dollars to take fix a flat out of one tire what a scam More

by LINDAKAML1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dane Fransen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

These guys rock! Check them out! They do a very thorough inspection and record it for you to review. Then they list all that is needed just to get you back on the roa More

by Cherokee Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Luther St. Cloud Honda responded

We're so happy that our Team provided you with a 5 star experience! We strive for 100% customer satisfaction. Thank you for choosing Luther St. Cloud Honda. We look forward to seeing you again!

August 01, 2023

The service is always fantastic. Dane and Kieth got both of our vehicles taken care of fast and efficiently before our move to Virginia. More

by jj4057197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schmeling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Luther St. Cloud Honda responded

We're happy that Keith and Dane got your vehicles done in a timely manner. Thank you for your business. Safe travels to Virginia!

August 01, 2023

We came in for two repairs. When we arrived we found out that one repair was miss ordered. Then to find out we would have to return another day. The staff made some calls withou More

by JOSEPHTHORESON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Luther St. Cloud Honda responded

Glad to hear that our Service Team was able to save you a return trip. Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

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