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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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May 12, 2021

This was an expensive maintenance visit but I knew that going into it. Lucky for me, Honda emailed me a good coupon a couple of weeks earlier so that helped a little. Dane was the only person I dealt with More

by JULIE.KNIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Luther St. Cloud Honda responded

Julie it's great to hear that you received a coupon to reduce that cost of your servicing. It's nice to know that Dane was friendly, courteous and accommodating. Thank you for your business. We look forward to seeing you again!

May 12, 2021

Everything was done to perfection and on time ! Great customer service and friendly staff. Use of the loaner was amazing and very much appreciated! Great job! More

by RYSTMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Luther St. Cloud Honda responded

Your kind words about our Team mean alot to us. Glad to hear that our Team provided you with a 5 star experience! Thank you for choosing Luther St. Cloud Honda! We look forward to seeing you again!

May 12, 2021

Great service, everyone professional and attentive! I was called ahead and told what to expect and then followed up with a call telling me they were done. Even got my car washed. Thank you! More

by Cclarklewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Luther St. Cloud Honda responded

It's nice to hear that our Team communicated with you during your recent visit. Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

May 11, 2021

Luther Honda does a great job servicing my vehicle! I appreciate Dane’s friendly customer service and attention to detail. I trust that they don’t “oversell” services. More

by dhageman1
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Luther St. Cloud Honda responded

It's nice to hear that Dane has earned your trust. We appreciate your business. Thank you for choosing Luther St. cloud Honda!

May 08, 2021

I love your new location and service to match. One thing I did notice, no one was having any fun. What !! No fun in a work place. More

by SUSANBURG55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 13, 2021 -

Luther St. Cloud Honda responded

Susan we're glad that you like our new location. We agree that work should be fun! On your next visit we hope that you see our fun side. Thank you for choosing Luther St. Cloud Honda!

May 08, 2021

Excellent service. Responsive and listen to your wants and needs. They did all my recalls very quickly. It was an easy process from the beginning to the end More

by Jamie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. It's nice to know that our Service Team got you back on the road quickly. We appreciate your business, and look forward to seeing you again.

May 06, 2021

I may never be back. Service manager and everyone at the service desks wouldn't even acknowledge me. And they know me. Tell me one thing. If they come to me with things they feel should be done to my Ridgel More

by lrbeack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dane Fransen
3.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Scott Harris was excellent and so kind and helpful.He Scott Harris was excellent and so kind and helpful. He had Great follow through, patient, explained everything well. Thank you Scott for your help! More

by OFTEDAHL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Harris, Mark Hieb
May 07, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words about Scott. It's nice to know that Scott was kind, helpful, and excellent! Your business is important to us. We look forward to seeing you again!

May 05, 2021

Excellent service. Knowledgeable technicians. Fast service. Very courteous. Will be repeat customer. Will spread the word about Luther Honda, St. CLOUD with everyone I know. More

by LBAKER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Harris
May 06, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words about our Team. It's nice to know that you will recommend us. We are grateful for your business, and look forward to seeing you again.

May 05, 2021

Our service man was very nice & knew what he was talking about. We needed a new battery, which we got. But the old battery was out of warrantee. I had gotten e-mails saying I needed an oil change, but w More

by betsytepleymanbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I have no idea who else worked with us or did the service work. We only spoke with Dane.
May 06, 2021 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We're happy that you had a positive experience, and look forward to seeing you again.

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