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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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May 15, 2021

Dealing with Dane was a complete pleasure. It was refreshing to have a car dealership service dept not up sell but let me know that I had services in the past so I didn’t need things done right now.. More

by miklawson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Luther St. Cloud Honda responded

We're pleased to hear that Dane provided you with a 5 star experience! Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

May 15, 2021

Previously Dan was easy to deal with 8 years ago. I go to Luther’s when possible. Service always handled by Dane in a great manner. Would always advise for possible customers to go there. More

by chrischuldt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Luther St. Cloud Honda responded

Chris we're happy that you use our Service Center when possible. Your kind words about Dane mean alot to us. Thank you for your business.

May 15, 2021

Good service. Completed our issues and new purchases on our used vehicle purchase. Andrew was awesome from day one. I would recommend him to all my friends and family! More

by Steve57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Luther St. Cloud Honda responded

Steve it's nice to hear that Service Team provided you with a 5 star experience! We're happy that you would recommend Andrew to friends and family. We appreciate your business, and look forward to seeing you again!

May 15, 2021

I brought my car in for an oil change and tire rotation. There were 5 recalls that needed to be completed. I was given a 2021 Honda CRV to use while my car was being serviced. I was not charged anything More

by ken.fnbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Luther St. Cloud Honda responded

Ken your kind words about our Service Team mean so much to us. We strive for 100% customer satisfaction. Thank you for your business.

May 14, 2021

Always efficient with good pricing. I love the way they treat each & every person as though they are the ONLY customer they have. They make me feel like a VIP & listen to every concern I have. Smiles are a More

by Lady CEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Nick
May 17, 2021 -

Luther St. Cloud Honda responded

We're so happy that our Team makes you feel like a VIP, listens to your concerns, and is always smiling. We appreciate your business. Thank you for choosing Luther St. Cloud Honda!

May 14, 2021

They stay the course; I had a wind howl noise in my new (2021) Honda Ridgeline - it took two trips back to the dealer, the second of which took 12 days, but they succeeded in locating and fixing the proble More

by jjfaber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 17, 2021 -

Luther St. Cloud Honda responded

Glad to hear that our Team was able to correct the issue with your new Ridgeline. Thank you for your business. We look forward to seeing you again!

May 14, 2021

Service was great - the fact that they sent off my cell phone number to some other company to harass me about trading in my vehicle - that's why 3 stars. More

by erik27
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Everyone’s always so pleasant at Luther Honda! I absolutely love going there! Service is perfection and I’m always happy with my car!! Thanks! More

by vidapete7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Luther St. Cloud Honda responded

Thank you for your kind words. It's great to know that you love coming here. It's also nice to hear that our Service Team takes care of your vehicle needs. Thank you for choosing Luther St. Cloud Honda!

May 13, 2021

Great service done in a timely manner. Thank you for honoring coupons. I will be returning for mote service in the future. Fast service. Efficient More

by Corinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021 -

Luther St. Cloud Honda responded

Corinne it's nice to hear that our Team made good use of your time, and that you saved some money with the coupon. We appreciate your business. Thank you for choosing Luther St. Cloud Honda!

May 12, 2021

Very impressed..all the guys were very nice..very professional looking shop..wish they had service centers like that closer to me..nice sitting area while you wait More

by Dicarlson76
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
May 13, 2021 -

Luther St. Cloud Honda responded

We're so happy that our Team provided you with a positive experience. We hope that you will return to us for your future vehicle needs. Thank you for your business.

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