Luther St. Cloud Honda - Service Center

Excellent service! Helped me out and added some services that I needed and got me out in an hour. So appreciated that they were able to make this happen. that I needed and got me out in an hour. So appreciated that they were able to make this happen. More

Very good service and helpful people in service department. Manager is very helpful, courteous and friendly. He helped me find the history of the vehicle I bought the salesman could not get it for department. Manager is very helpful, courteous and friendly. He helped me find the history of the vehicle I bought the salesman could not get it for me. More

Dane was extremely helpful and kept in touch with me right away each time there was information about my vehicle, and then provided excellent information about both the problem and the options available right away each time there was information about my vehicle, and then provided excellent information about both the problem and the options available to us. The repair was made as quickly as possible and the cost was exactly as expected. Excellent service at Luther St. Cloud Honda as always. More

I needed to take advantage of my paintless dent repair warranty but had trouble navigating the online reporting program. I called Keith Schmeling in Service who told me he would take care of it. A short warranty but had trouble navigating the online reporting program. I called Keith Schmeling in Service who told me he would take care of it. A short time later, Stacy called and scheduled an appointment, and even changed it when my schedule changed. When I picked up my car I could not find the previous dent. I could not be happier either the Service Dept at Luther St. Cloud Honda. More

Couldn't be easier. Pull up to the door. Meet the service person. Chat about what needs to be done. Then I go wait in the lobby with coffee water and snacks TV and WiFi. In an hour the cars done and washed. person. Chat about what needs to be done. Then I go wait in the lobby with coffee water and snacks TV and WiFi. In an hour the cars done and washed. Thank you. More

Took very good care of me made me feel safe that my car was in very good hands they made sure I had a way home either a ride or a loaner car it was very nice of them to offer seem to care about all my need was in very good hands they made sure I had a way home either a ride or a loaner car it was very nice of them to offer seem to care about all my needs about my car and answered all my questions and kept me updated through text messages and calls More

Easy, convenient and friendly staff! Don’t know name but he was tall. Love that dealership is now on west side of St. Cloud! Yay. he was tall. Love that dealership is now on west side of St. Cloud! Yay. More

I was able to get an appointment to get in right away to have car checked out to figure out what the issue was. I was informed of what it was and what the cost would be to have it fixed. The service was pro have car checked out to figure out what the issue was. I was informed of what it was and what the cost would be to have it fixed. The service was prompt, courteous, knowledgeable and left me with a satisfied experience. I definitely would recommend St Cloud Luther Honda to anyone! More

I usually don’t write reviews and have never dealt with Luther St. Cloud Honda before but here goes the best possible review anyone can give......read on to find out why from someone who isn’t easily impre Luther St. Cloud Honda before but here goes the best possible review anyone can give......read on to find out why from someone who isn’t easily impressed, let alone by someone selling me a car. I bought a used Chevy Traverse trade in from them a month or so ago. I saw the car online and went to look at it. The sales guy I talked to was a no pressure guy and the car was immaculate so I test drove it and everything worked, it drove out great and I bought it. He did offer that he could get me into a Honda Pilot for a little more (which maybe I should have done) but I’m an old Chevy guy (the Traverses have some issues but my wife wanted to go there) so we went there. They offer a 1500 mile warranty on used cars free without buying an extended warranty. The Car-Fax service records were great with oil changes at least every 3000 miles by the same local dealer and some other expected service replacement equipment - had about 40 services on Car-Fax. So I felt good without buying the extra warranty. The first week I noticed a small coolant leak so I called Honda and they got me right in. They replaced the water pump and also noticed a small transmission line leak so they fixed that too. I got it back in a day and then my wife told me the air wasn’t working properly and that the brake pedal had stuck while she was in a drive through and she had to lift it with her foot to disengage it so I brought it back again. The service folks were amazing in that there was absolutely no pushback. They were going to fix any problems at all with the car and even had to send it to a Chevy dealer on the brake issue which turned up to be a problem with a mounting bracket for an aftermarket auto-start that was mounted backwards and hanging up the brake pedal intermittently. We then took the car on a long trip with only about 500 miles on it since we bought it. In Arkansas the car locked up twice while rolling back in reverse from a parked position with a loud popping noise. I called them and explained that the car was just under the 1500 miles but would be over that by the time I got back to MN. They said bring it in. They found the problem, fixed it and I’ve never been happier with a sales and service crew than what is at Luther St. Cloud Honda. I believe they went above and beyond. I think I know all the service guys by their 1st names now. I’ve got a good buddy that swears by Hondas and the next car I buy is going to be there, whether a Honda or not. More