Luther St. Cloud Honda - Service Center

They offered free car wash! That was a great service 👏 More

Always prompt, professional, keep you updated, friendly, helpful. I recommend highly. helpful. I recommend highly. More

We were driving just outside of St. Cloud when the dashboard said we needed to have a routine maintenance done NOW. I called ahead and explained the bind I was in, 1500 miles from home. They said the dashboard said we needed to have a routine maintenance done NOW. I called ahead and explained the bind I was in, 1500 miles from home. They said they’d work us in as best they could. When we arrived, they took the car right away and the service was completed in an hour. Everyone could not have been more friendly and helpful! Plus the dealership is so attractive with its comfortable waiting lounge and bathrooms! Such a wonderfully positive experience! You all are to be commended! Jimmy Gray was our service advisor and he was terrific! More

Everything went perfectly until for the second here that my tire pressure light went on when I was about 20 minutes out of St. Cloud. Last time I I drove back but this time they tried to talk me through it. my tire pressure light went on when I was about 20 minutes out of St. Cloud. Last time I I drove back but this time they tried to talk me through it. They y told me to stop the next time I was in town. Went gone snd googled how to do it. Followed direction but now need to drive 30 minutes to see if it worked , it is a 2016 Honda touring suv. Very frustrating. More

I have always prided Luther Honda on the honesty of the service department. Since yesterday, I have had nothing but honest service. Yesterday, the gentleman that checked me out, not the same who checked me service department. Since yesterday, I have had nothing but honest service. Yesterday, the gentleman that checked me out, not the same who checked me in, said my tires would need to be replaced soon. He said either either late summer or early winter. I said I don’t think they are that old or have that many miles on them. He then checked how many miles I had the tires put on. I had the tires put on 30,000 miles prior. This would mean I would still have at least 20,000 miles on the tires life left if not more. I was disappointed that I was told sooner. I know businesses are struggling through this pandemic, but as are customers. What will make a business thrive in this hardship is not up selling, but honesty and integrity. Hopefully, the next time I go back it will be like my past experiences at Luther. More

Told me it was going to be over 2 hours, was less than an hour. The coupons I had just received in the mail were expired. hour. The coupons I had just received in the mail were expired. More

I believe the guy that helped is jimmy. He was great. Kept me updated. Awesome customer service. He even took me to the waiting area a showed me around Kept me updated. Awesome customer service. He even took me to the waiting area a showed me around More

I always choose Luther Honda for all my Honda needs! I always choose Luther Honda for all my Honda needs! They are upfront with everything that’s needed. They always get repairs done quickly! Thank you I always choose Luther Honda for all my Honda needs! They are upfront with everything that’s needed. They always get repairs done quickly! Thank you Luther Honda Service dept! More

Great service. When the fix didn’t work I was sent home with a loaner until they got it right. Very transparent about cost and time. with a loaner until they got it right. Very transparent about cost and time. More

I came in for an oil change and tires rotated and balance. They suggested a few things I could have done but didn't push me to get them done right away. balance. They suggested a few things I could have done but didn't push me to get them done right away. More