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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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March 20, 2022

They were courteous, quick and thorough. Explained what needed to be done and what was done. More

by BONNIEB67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team was courteous and quick. It's also nice to know that our Team communicated with you so you knew what was being done. Thank you for choosing Luther St. Cloud Honda!

March 20, 2022

The young man working with me was very pleasant and informed me of the future needs of my vehicle. More

by TVETTER6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We look forward to seeing you again!

March 20, 2022

A $1500 repair was strongly suggested. Took it to another mechanic that said everything was completely fine and repair was not needed. Will not be coming back. More

by tj_jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Casey Van Dorn
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2022

Excellent attention with regard to taking care of necessary services for my vehicle and keeping me informed as to completion and cost of work done. More

by M. Halverson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

It's nice to know that Dane made sure to keep you informed. Customer satisfaction is very important to us. Thank you for your business.

March 19, 2022

Courteous staff. Appreciate your friendly & prompt service. Staff shared pertinent info with my waiting wife. More

by MHOGENDORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

Glad to hear that our Team provided you with a 5 star experience! Customer satisfaction is so important to us. Thank you for your business.

March 19, 2022

Our second visit to this shop, and once again the service was top-notch. Our recall work was performed within the promised time and we got a car wash to boot. More

by DONNTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

Thank you for returning to our Service Center. It's nice to hear that our Team provided you with a positive experience. We appreciate your business.

March 18, 2022

Everyone is professional, friendly and takes the time to answer questions as well as explain what is being done. The facility is pristine and pleasant. I enjoy sitting reading a book. This place is very cla More

by DWHIMZY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Luther St. Cloud Honda responded

We are humbled by your kind words about our Team. Our goal is 100% customer satisfaction. Thank you so much for your business. We look forward to working with you again!

March 18, 2022

Excellent customer service. People are friendly.. sved the problem. Fortunately the warranty covered the pro6. More

by CECILIARATHBUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Luther St. Cloud Honda responded

It;s nice to hear that our Team resolved your issue. We appreciate your kind words, and look forward to seeing you again.

March 18, 2022

Able to get appt quickly and fixed the problem in a couple of hours same day More

by Kledin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2022 -

Luther St. Cloud Honda responded

It's great to know that our Team was able to get you you in quickly. Your business is important to us. Thank you for choosing Luther St. Cloud Honda!

March 18, 2022

Very pleased with pick up and delivery and phone up datesalso obe gentleman very nice on phone More

by pfroehle2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent experience. We look forward to seeing you again.

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