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Luther St. Cloud Honda
Waite Park, MN
5,616 Reviews
Welcome to the Luther Honda of St. Clouds, your source for quality new and pre-owned Honda vehicles in St. Cloud, Minnesota. We have a large selection of new and pre-owned vehicles ready for immediate delivery.
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,616 reviews
Verified Customer
March 10, 2023
Great Service on my pilot. Very friendly folks and quick service. Good explanations about what the service was. Very friendly folks and quick service. Good explanations about what the service was. More
by Tylerandlaurarice
Employees Worked With
March 09, 2023
We were greeted upon arrival and promptly began our test drives. The sales person was pleasant and helpful. drives. The sales person was pleasant and helpful. More
by Christine Schmalz
March 08, 2023
We are loyal to our local Honda dealer & have brought our 2007 accord here from the start. We feel the service has always been excellent & honest. We usually have Dane or Casey as our advisor & they are outs 2007 accord here from the start. We feel the service has always been excellent & honest. We usually have Dane or Casey as our advisor & they are outstanding. More
by marthatimm@yahoo.com
March 08, 2023
Staff was detail oriented and found things that should be addressed soon. As always, the staff was very nice. addressed soon. As always, the staff was very nice. More
by Voigr94
March 08, 2023
Excellent customer service! Brad and Josh did a great job in helping me find the perfect car! Brad and Josh did a great job in helping me find the perfect car! More
by tinaw
March 08, 2023
We didn't feel pressured! It was an easy process to complete. Definitely did not think we would be leaving with a car that day It was an easy process to complete. Definitely did not think we would be leaving with a car that day More
by Jenmassmann
March 07, 2023
We went to Luther and purchased a 2023 CRV on February 13th. With what I'd consider less then stellar service. Stephan was friendly enough and got us in a vehicle to test drive right away. I wasn't happy 13th. With what I'd consider less then stellar service. Stephan was friendly enough and got us in a vehicle to test drive right away. I wasn't happy about the added features Luther installs and then charges you for without updating their sticker price such as the pulse break lights. But there didn't seem to be any sort of care from the team. I made a comment about my son wanting a hat, to which I was met with "I don't even think we have merchandise." After the initial paperwork they told us it would be a bit before we could get in for the financing so we left for dinner and then returned and waiting in our vehicle. We received a message saying it was almost time so we came inside and then waited nearly an additional two hours before we began going over the finance paperwork with I believe Mark. In that time we meandered past the merchandise that we were told "we didn't think we had." Which was quite the annoyance. While we were waiting to start the finance we actually set a time to leave because we still had an hour drive home and had our two school aged children with us. I commented to Stephan more then once at my annoyance of how long it was taking. Mind you we walked in knowing what we wanted and it took nearly 4 hours for us to buy a vehicle. Fast forward to today, after being annoyed with the daily reminder to review my visit for the last week. I recalled we had yet to receive our Luther Advantage care. So I called. I spoke with one sales person, don't recall his name who informed me they changed the ship out of the cards from monthly to quarterly so it would be some time before I received it. But he transferred me to Stephan who then informed me that they take about 6 weeks. After some talking to update my address as I mentioned that Holiday took the carwash coupon. Something he had told us they "normally don't do." So great, now I don't have a car wash coupon, and I'm being told not to expect my card till the end of April. You know, AFTER the snow is gone and the salt is gone and I'm not getting a car wash every day. More
by runestone13
March 07, 2023
Excellent service. The. Service Department does a excellent job Explaining what should be done and has been done The. Service Department does a excellent job Explaining what should be done and has been done More
by HELDSTSH
March 06, 2023
Made a note to say my van was 1. 5 quarts low on oil, but made no mention of this or asked to add oil to it. Didn’t realize until I read the paperwork that it was low on oil. Very bad 5 quarts low on oil, but made no mention of this or asked to add oil to it. Didn’t realize until I read the paperwork that it was low on oil. Very bad service in my opinion not to mention that or offer to add the oil (for a charge I realize). But it was never even brought up More
by lkortgard
Employees Worked With
Unsure
