Luther St. Cloud Honda

Awesome customer service!! Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next Our Honda Element had an issue as my husband was passing through St Cloud. He dropped the Element of at Luther St. Cloud. When I picked it up the next day, it initially ran well, but then/began sputtering again. I dropped it off again and they offered me a loaner vehicle to use. When I picked the Ele ment up the next day, I was nearly home ( 50 min away) when it acted up again. Rather than have me drive back to St Cloud, they delivered a loaner to my home and drove the Element back to the shop. Today they delivered the Element to our home--and it's running great! The best part about this experience?? They charged us after the initial fix but not for the two subsequent visits, nor for the car rental. The customer service at Luther St Cloud Honda is nothing short of phenomenal!! More

Thank you. Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warr Thanks to your inspection at the maintenance service, you found an oil leak, that could have been a serious problem. You worked with the extended warranty people, and the repair is complete. More

excellent service rep Dane was a good listener/full explanation of service today as well as future options on tailgate latch situation. The regular maintenance was done by Dane was a good listener/full explanation of service today as well as future options on tailgate latch situation. The regular maintenance was done by Ben and the notes about future items were very helpful. I also appreciated the complementary car wash. More

Staff was great and very helpful St. Cloud Honda service department always does such a wonderful job at explaining things going on with my car and things I may want to consider having St. Cloud Honda service department always does such a wonderful job at explaining things going on with my car and things I may want to consider having changed or fixed. It’s done in good time and im never kept waiting. 10/10 Staff More

Service Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assi Helpful and friendly. Good updates provided as service being completed. The waiting area was large and comfortable. Honest and helpful staff that assisted us for service. More

Luther St Cloud Honda is my favorite store! I have purchased many cars from different Luther's in Minnesota. I have never had a bad experience, but St Cloud is just a little more friendly, helpf I have purchased many cars from different Luther's in Minnesota. I have never had a bad experience, but St Cloud is just a little more friendly, helpful, and they seem genuinely concerned about my decision on purchasing a vehicle. More

battery diagnostic my issue was handled efficiently and hopefully accurately. service people were good to work with and I appreciated they gave me a care to use while t my issue was handled efficiently and hopefully accurately. service people were good to work with and I appreciated they gave me a care to use while they did this warranty work. More

Purchased a new vehicle Corey was very enthusiastic, patient and helpful - he went out of his way to make sure I had the vehicle I wanted and that I was happy with it. He to Corey was very enthusiastic, patient and helpful - he went out of his way to make sure I had the vehicle I wanted and that I was happy with it. He took time explaining things to me and making sure I was satisfied when I drove away in my new car. And he has been available after I've been driving it and have questions about something on it that I don't understand (so much new tech!). I would recommend him to anyone looking for a new Honda! More