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Luther St. Cloud Honda
Waite Park, MN
5,616 Reviews
Welcome to the Luther Honda of St. Clouds, your source for quality new and pre-owned Honda vehicles in St. Cloud, Minnesota. We have a large selection of new and pre-owned vehicles ready for immediate delivery.
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,616 reviews
January 29, 2020
Excellent job, no pressure, very knowledgeable! I was very happy with the time each person took with me to be sure I was comfortable with my visit! I would come back and recommend this dealer to my I was very happy with the time each person took with me to be sure I was comfortable with my visit! I would come back and recommend this dealer to my friends! Very pleased with my vehicle choice! More
by CYNTHIAWAGNERMOONE
Verified Customer
January 29, 2020
I called the dealership on 6/25/19 to see if a 2018 certified preowned Honda Accord was still available. I already researched the vehicle and did some test driving at the mankato Luther Honda with Chri certified preowned Honda Accord was still available. I already researched the vehicle and did some test driving at the mankato Luther Honda with Chris Skillman. Chris was absolutely amazing. He helped find the right vehicle for me, answered all of my questions and went above and beyond. Unfortunately, the Mankato Luther Honda had to sell the accord I was looking at before I was ready to buy. Chris Skillman helped me find another accord and referred me to the St. Cloud dealership because the accord he found was not able to be transferred to the Mankato store. When I called the St. Cloud dealership Tayler Wobschall answered the phone. I explained to him that I was from Mankato and would be driving up to more than likely purchase the 2018 certified preowned black Honda Accord. When I arrived I immediately took the car for a very short test drive. On the drive I asked Taylor a few questions about the vehicle that I already knew the answers to, but wanted reassurance on. Tayler couldn’t answer a single question. He didn’t know ANYTHING about the vehicle other than it had a brake hold button. He literally did nothing to sell me the vehicle. After inspecting the vehicle I noticed some scratches on the rear bumper. I asked Taylor if he could get me a little tube of touch up paint for the scratches. He said he would have the service guys throw that in when they cleaned up the vehicle. I never received it. After the test drive my partner had a couple of questions about warranty info and the extra paint, interior protection, etc. packages. Once again Taylor knew nothing. Taylor brought us over to a display with info and said we could stand there and read it while we waited for the finance man. In the end, I purchased the vehicle and an extended warranty plan. I asked for a copy of the warranty plan info sheet that the finance man had on his desk. The finance man said he would include it in my paperwork, but he ended up forgetting. On 6/28 I called and left a voicemail on Taylor’s cell phone. I had 5 questions. 1) I wanted to know if the car had Siriusxm because the website said it did when I was looking at it prior to purchasing. Taylor said he was pretty sure it didn’t have that. 2) I wanted to know if the salesman who helped me with everything in Mankato could get some type of bonus for referring me to the St. Cloud Honda dealership. Taylor told me that was not something that could be done after the sale. I told Taylor I would’ve said something prior to the sale had I known and even though I didn’t say anything I did put Chris Skillman on the finance paperwork (prior to purchasing) as my salesman. 3) I reminded Taylor that I didn’t receive my touch up paint. Taylor said he would mail it to me. 4) I told Taylor I didn’t receive a copy of the warranty info that I asked for. Taylor said he would also mail that out to me. 5) I asked Taylor if Honda did any deals on oil changes if you had them done at Honda. Taylor said yes, you get 10% off when you get your oil changed at a Honda dealership. (I later found this info to be incorrect.). Today is 1/29/20 and I have yet to receive the tube of touch up paint or the copy of the warranty info I asked for. I wasn’t going to say anything, but these issues are still bothering me and the more I think about it I wish I would’ve called and talked to a manager right away. This was literally the easiest sale. Taylor didn’t have to do anything and he didn’t even do the little bit that I asked him to do. I wish I never bought my car through Taylor. More
by Rhonnie
January 27, 2020
Awesome customer service from the time you enter and leave. Corey was the best salesman I’ve ever encountered. Explained everything I needed to know about new vehicle and more.Satisfied start to finish! leave. Corey was the best salesman I’ve ever encountered. Explained everything I needed to know about new vehicle and more.Satisfied start to finish!! More
by VHENRIKSEN
Employees Worked With
Other Employees :
Tom Dietman, Mark Hieb
January 27, 2020
Liked being able to schedule online, did leave a question asking what B13 was, but no one responded via email, text or phone prior to appt. very satisfied w/ service once at dealership. Stacy was very helpfu asking what B13 was, but no one responded via email, text or phone prior to appt. very satisfied w/ service once at dealership. Stacy was very helpful and friendly. She identified what B13 meant on top of the oil change and tire rotation. It would have been nice to know in advance when scheduled online the time it would take w/ the additional service, as the code did not identify in detail what it was- as this would have allowed me to make more accurate arrangements w/ others we were meeting for lunch, but that wouldn’t keep me from returning. I DO recommend you put “EXIT ONLY” signs on service bays on north side, or arrows exiting, as those not familiar w/ dealership, including myself- because Honda’s don’t require frequent maintenance- accidentally sit outside the wrong door for awhile before realizing it is an exit, not an entry🥴. Overall, highly recommend Honda and Waite Park Service Staff. More
by ARVERHEY
Employees Worked With
January 27, 2020
First time bringing my used car to the dealership. I wanted a second opinion on some recommendations from my regular service shop. The service representative was very professional and knowledgeable. I w wanted a second opinion on some recommendations from my regular service shop. The service representative was very professional and knowledgeable. I will be coming back More
by prgohmann
Employees Worked With
January 25, 2020
We bought a used Honda Odyssey and David Starc was extremely accommodating to our needs. He was a great listener and very patient with us. We are thankful to have had the opportunity to work with Davi extremely accommodating to our needs. He was a great listener and very patient with us. We are thankful to have had the opportunity to work with David as we know not all car buying experiences are enjoyable. More
by Kafrost17
Employees Worked With
David Starc
January 25, 2020
New car purchase Good service. Fast and efficient. Did not waste my time. Great deal on a 2020 Honda CRV Touring. Worth driving up from Mpls. Financing was smooth and Good service. Fast and efficient. Did not waste my time. Great deal on a 2020 Honda CRV Touring. Worth driving up from Mpls. Financing was smooth and quick. More
by G-GR
January 24, 2020
stellar sevice department Luther Honda has exceptional staff in their service department. They are knowledgeable, professional and very accommodating. I have worked with Da Luther Honda has exceptional staff in their service department. They are knowledgeable, professional and very accommodating. I have worked with Dane on two occasions and he has made my experience great both times! More
by KLYERLY
January 24, 2020
Warranty work I really like this service department. They are funny and great to work with . I trust that they are not going to oversell me anything and that they I really like this service department. They are funny and great to work with . I trust that they are not going to oversell me anything and that they will only do the work needed. Stacey and Dane and the rest of the crew are top notch. More
by BNLEISEN
January 24, 2020
The persons I worked with were excellent and very helpful. I love my new Honda, thanks to Donny. He was great! Andrew was also helpful. helpful. I love my new Honda, thanks to Donny. He was great! Andrew was also helpful. More
by PBJCTR
